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Tamheer – E-Commerce Enrollment & Onboarding
Job in
Jeddah, Saudi Arabia
Listed on 2026-03-13
Listing for:
BUPA Arabia
Full Time
position Listed on 2026-03-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Responsibilities
- Support the E-commerce team in handling customer enrollment and onboarding processes
- ensuring smooth order processing and high customer satisfaction across digital channels.
- Handle inbound and outbound customer calls.
- Respond to customer emails in a professional and timely manner.
- Support customers during the enrollment and onboarding journey.
- Process orders accurately in the system.
- Follow up on incomplete applications and pending documents.
- Coordinate with internal teams (CX / Sales) when needed.
- Ensure all customer data is entered correctly and updated.
- Handle customer inquiries, complaints, and escalations.
- Maintain high service quality standards.
- Support daily reporting and basic tracking activities.
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