Tamheer - Customer Care ( live chat
Job in
Jeddah, Saudi Arabia
Listed on 2026-02-28
Listing for:
BUPA Arabia
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
- Respond to customer inquiries through live chat channels.
- Provide accurate information and appropriate solutions in line with company policies.
- Handle multiple chats simultaneously in a professional manner.
- Analyze customer messages to identify issues and provide effective support.
- Coordinate with relevant departments to resolve customer concerns.
- Document interactions and requests in the system.
- Meet response time and quality service standards.
- Escalate complex cases according to established procedures.
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