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Customer Service Rep HelpDesk/Support

ICQA Escalation Specialist: Drive Fast Resolutions

Job in Jeddah, Saudi Arabia
Listing for: Afaq - Warehouse Branch (Amazon)
Full Time position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading global e-commerce company is seeking an Escalation Specialist for its Jeddah location. This role acts as a critical link between Customer Service and Operations to resolve operational issues impacting customers. Candidates should have a high school diploma and 1+ years of experience with Microsoft Office. You'll need to work a flexible schedule, lifting up to 49 pounds as required.

Strong analytical skills and proficiency in Excel are preferred. Join us to contribute to exceptional customer experiences.
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