Call center representative

Call center representative vacancy in Jeddah Saudi Arabia Overview

Call Center Representative (English Speaking)

City:
Jeddah, Saudi Arabia

As a Call Center Representative, you will be responsible for providing excellent customer service and support to our English-speaking clients. Your primary duties will include answering incoming calls, responding to customer inquiries and complaints, and processing orders or requests. You will also be expected to maintain accurate records of all customer interactions and escalate any complex issues to the appropriate department.

• Answer incoming calls and respond to customer inquiries and complaints
• Process orders or requests and maintain accurate records of customer interactions
• Escalate complex issues to the appropriate department
• Provide excellent customer service to English-speaking clients

• Fluent in English with excellent communication skills
• Previous experience in a call center or customer service role preferred
• Strong problem-solving abilities and the ability to work well under pressure

• Full-time position with a salary of 1100$ per month
• Part-time positions available for flexible hours
• Accommodation provided for all employees
• Biometric passport assistance for non-Saudi nationals