Chief Operating Officer Indiana Region

Overview

Regional Chief Operating Officer (COO) — Deaconess Health System

Mission Statement

To advance the health and wellbeing of our community with a compassionate and caring spirit.

The Regional Chief Operating Officer (COO) provides executive leadership and oversight of daily operations across multiple Deaconess Health System facilities within the region. Reporting closely with the Region President and collaborating with CAOs, clinical leadership, and administrative teams, the COO is responsible for executing strategic initiatives, ensuring high-quality patient care, and driving operational excellence.

This role plays a critical part in aligning operational performance with Deaconess’s mission, financial objectives, regulatory requirements, and long-term growth strategy while fostering a culture of collaboration, accountability, and continuous improvement.

• Provide leadership and operational oversight across a broad spectrum of hospital and ambulatory services.

• Participate in long-range planning and contribute expertise in strategy, business development, facility planning, organizational design, management systems, and human resources.

• Partner with senior leadership to develop and implement a comprehensive strategic plan that strengthens system capabilities, supports growth, and mitigates operational and external risk.

• Promote excellence in collaborative practice by developing cohesive system infrastructures and integrated clinical care models across the full continuum of care.

• Drive high-reliability performance through change management, operational improvement initiatives, process re-engineering, and cost-management strategies.

• Establish, monitor, and achieve measurable performance goals across patient experience, clinical quality, financial performance, operations, and employee and physician engagement.

• In collaboration with senior and administrative leadership, establish operational standards and performance metrics for ambulatory and acute care operations.

• Identify and implement operational efficiencies, emphasizing shared resources and best practices across facilities.

• Lead efforts to optimize capacity management and patient throughput across inpatient and ambulatory settings in partnership with medical leadership.

• Support business development initiatives that increase volume, enhance service offerings, and improve financial performance while advancing the organization’s mission.

• Evaluate and support the integration of clinical technology, information systems, facilities, leadership, staff, and operational processes.

• Strengthen financial performance through workflow redesign, labor management, staff development, and operational excellence.

• Assess and optimize the operations management structure by enhancing leadership capabilities and supporting recruitment, retention, mentoring, and professional development.

• Foster a culture of accountability and continuous performance improvement through clearly defined goals and outcome measurement.

• Master’s degree in Hospital Administration or a related field – Required

• Minimum of five years of progressive leadership experience as a vice president and/or director in a medium to large health system.

• Demonstrated responsibility for hospital and ambulatory operations, strategic planning, and facilities management.

• Proven ability to build strong relationships with physicians, leaders, and external partners.

• Experience in physician relations, joint ventures, negotiation, and team building.

Equal Opportunity Employer
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