Distribution Center Dispatcher

Overview

Bring YOUR energy to Alliant Energy! At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next in energy. When our employees say "I am energy", it means they take pride in the work we do when disaster strikes, as well as all the days in between.

We want you to be safe, happy and healthy. That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off.

Residency Requirements:
Travel time from your primary residence to your assigned headquarters must be 30 minutes or less under normal driving conditions.

Are you ready to play a critical role in ensuring safe, reliable service for our customers and communities? We’re looking for a Distribution Center Dispatcher to join our team on Second Shift (3:00 p.m. – 11:00 p.m.). In this role, you will be at the center of coordination for both electric and gas operations, supporting field crews and responding to service needs as they arise.

This is a fast-paced, mission-critical position ideal for someone who thrives under pressure, communicates effectively, and is committed to operational excellence. This position requires residency within a 30-minute travel radius of the Janesville Operations Center to ensure timely response and operational support.

• Receives and executes orders from the Transmission System Operations, GENCO System Operation Center or other authorized personnel and dispatches employees as described in the Electric Emergency Manual.
• Responds to emergencies in accordance with company policies and procedures to minimize customer impact (SAIFI, SAIDI, etc.), taking all necessary actions to maintain system integrity by: sectionalizing, monitoring system conditions, or other appropriate action.
• Uses distribution system tools and applications to monitors gas and electric systems. Takes action, documents and reports as required.
• May monitor the operation of substations and distribution facilities in the company's electrical power system using SCADA in order to insure adequate transmission of electricity.
• Initiates emergency call tree action and routes information to appropriate departments and personnel (i.e. Field Operations Leadership, Corporate Communications, Key Account Manager, etc.).
• Notifies proper personnel and dispatches company technicians on electric and gas trouble, and service calls.
• Receives and dispatches all emergency Digger's Hotline requests throughout the company.
• Follows prescribed company policies and procedures.
• Must be able to work in a highly stressful environment and to be able to deal with multiple tasks and situations simultaneously.
• Responds to after hour emergencies as required.
• Performs other duties which are similar, related or incidental to this position.

• High school diploma or GED

• 2 years of experience in utility operations/construction

• Must possess a valid driver’s license.
• This position has a residency requirement of 30 minutes to the Janesville Operations Center.
• This job is covered by the Department of Transportation regulations on drug and alcohol testing (CFR 49, Parts 40 and 199), and is subject to drug testing according to said regulations.

• Thorough knowledge of electric and gas systems and how they operate.
• Ability to troubleshoot electric and gas problems by analyzing available information.
• Demonstrated ability to perform and efficiently multi-task under adverse conditions and communicate effectively with employees and public agencies.
• Thorough knowledge of company policies and procedures pertaining to switching, dispatching and emergency response.
• A working knowledge of distribution system operations applications.
• Strong communication skills including grammar, punctuation and telephone etiquette.
• Demonstrated ability to perform accurate work in a time frame which meets department objectives.
• Ability to follow written and verbal instructions.
• Ability to work effectively in a…