Human Services Professional - EMP Coordinator​/Intensive

This position is responsible for coordinating and monitoring youth placed on electronic monitoring through the Juvenile Court system. The employee ensures accurate data entry into applicable case management and monitoring systems, installs and retrieves electronic monitoring equipment, maintains program equipment, and actively monitors youth compliance.

The employee utilizes effective communication strategies to engage youth and families as active and cooperative participants in the Electronic Monitoring Program (EMP). The position requires ongoing communication with primary caseworkers and relevant stakeholders to report concerns, address compliance issues, and support court-ordered conditions.

This role also includes intensive case management responsibilities for up to five high-risk youth involved in the Intensive Supervision Program. The employee conducts assessments, develops and implements case plans, coordinates services, and evaluates progress using evidence-based tools and interventions. Duties include preparing court reports, legal documentation, and providing testimony when required.

The position requires close collaboration with county departments, community-based providers, and multidisciplinary teams to ensure appropriate services are delivered to youth and families. The employee attends team meetings as requested and maintains strong coordination to balance rehabilitative needs with public safety considerations.

The employee is expected to adapt to evolving technologies and service delivery systems and to remain current with program updates and best practices.

Supports and promotes the Mission, Vision and Guiding Principles of the Human Services Department. Performs in a manner consistent with the HSD Professional Standards and Commitment to My Co-Workers.

• Maintains all electronic monitoring equipment in proper working order to ensure the effective operation of the Electronic Monitoring Program (EMP).
• Ensures adequate inventory levels of equipment and replacement parts to maintain program readiness and availability for court and departmental needs.
• Coordinates with the contracted service provider to ensure electronic monitoring technology, software, and tracking systems remain current and operational.
• Responds promptly to equipment malfunctions or failures, troubleshoots issues, and completes necessary repairs or follow-up to minimize service disruptions.

• Prepares written reports, documentation, and verbal updates to the Juvenile Court, Juvenile Justice Specialists (JJS), and/or Intensive Case Management (ICM) staff as required.
• Keeps supervisory staff informed regarding program operations, including equipment availability, compliance concerns, and emerging issues.
• Consults and collaborates with schools, community-based agencies, and internal county departments, including the District Attorney's Office and Victim/Witness Services, as appropriate.
• Maintains regular communication and with Juvenile Justice Specialists and ICM staff regarding youth participating in the EMP.
• Maintains accurate, timely, and compliant case records in eWisacwis, AVATAR, and youth files in accordance with the Juvenile Justice Code (Chapter 938) and departmental policies.
• Refers youth and families to appropriate services, programs, and resources in collaboration with the Juvenile Justice Specialist or ICM worker.
• Collects and delivers intake and custody-related documentation to the court as required; notifies supervisory staff when alternate arrangements are necessary.
• Attends court proceedings as required to facilitate timely placement of youth on electronic monitoring and ensure continuity of supervision.

• Provides assessment, planning, coordination, evaluation, and advocacy services for youth and families involved in the Intensive Supervision Program, including contact up to five (5) days per week as appropriate.
• Utilizes evidence-based assessment tools, including the Youth Assessment and Screening Instrument (YASI), to identify risk and protective factors, inform case planning, and measure youth progress.
• Implements evidence-based interventions, including the Functional Family Case Management (FFCM) model, to engage and motivate youth using a family-centered, strength-based, trauma-informed, and culturally responsive approach.
• Facilitates family meetings and service coordination activities, primarily in the home setting, while collaborating with community providers to support youth success.
• Monitors youth compliance with court-ordered conditions, addresses barriers to success, and adjusts supervision strategies as needed to reduce risk and enhance protective factors.
• Communicates and collaborates with the Youth Services Center to coordinate custody intake holds, sanctions, and to support youth participating in the ACTIONS program.
• Establishes and facilitates supportive, multidisciplinary teams…