Store Manager, Retail & Store Manager

Join to apply for the Store Manager 869 role at Hibbett

Location:

00869 Janesville, WI

Hourly: $17.00 - $21.25 per hour

Job Category:
Operation

Reports To:

District Sales Manager

The Store Manager oversees and is responsible for the store's sales efforts in each department and supervises overall operation to ensure efficiency and profitability. They enforce, convey, and uphold the organization's policies, goals, and standards to the sales team to meet sales goals. The Store Manager consistently communicates with the District Sales Manager and the Store Support Center to drive initiatives and business growth, representing the company's brand in appearance, attitude, and professionalism to employees, customers, and the community.

They possess knowledge of all product areas in the store and are passionate about delivering outstanding customer service and promoting merchandise.

• Drive store sales and sales goals, consistently focused on company growth.
• Manage and control the assets of the company within the designated store.
• Direct and oversee entire sales efforts in the store, training and mentoring store associates in sales strategies and skills.
• Maintain constant awareness of all aspects of the store, including sales statistics, inventory, and expenses that together produce profit.
• Consult and collaborate with the District Sales Manager to establish and enforce policies, goals, and procedures.
• Direct staff to ensure all responsibilities and standards in each department are completed.
• Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training.
• Carry out personnel recruiting, hiring, training, discipline, and evaluation; manage the store's payroll and schedule to meet labor goals.
• Maintain proper security for the store, partnering with Asset Protection to prevent theft and lower shrink.
• Communicate with the District Sales Manager and keep them informed of inventory movement, driving inventory goals and strategies.
• Provide information and consistently follow through on all marketing and advertising plans while staying aware of customer trends.
• Stay abreast of competition and new ideas, keeping informed on community-related events to take advantage of potential opportunities.
• Produce and give extraordinary customer service as highlighted in the customer service manual, including helping customers as they enter the store and assisting multiple customers during peak periods.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures, informing management of potential fraud risk.

• Manage subordinate supervisors and non‑management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Interview, hire, and train employees; plan, assign, and direct work; appraise performance, reward and discipline employees; address complaints and resolve problems.

• Bachelor's degree in business or a related field, or equivalent experience.
• Experience working in a retail environment, preferably in footwear and athletic apparel.
• Experience managing and cultivating a sales team.
• 3–5 years of customer service experience; 3+ years of management experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Analytical thinker with demonstrated business acumen.
• Ability to problem‑solve and juggle multiple tasks and priorities.
• A strong commitment to customer service.
• Strong leadership and communication skills.

Mid‑Senior level

Full‑time

Sales and Business Development

Retail