Director, Program Management

Introduction and What You Will Do (Job Responsibilities)

The Director, Program Management leads and scales the Project Management Group and PMO, ensuring reliable delivery of a portfolio of complex, multi-million dollar design-and-build programs. This role combines strategic leadership, operational rigor, and people management to drive on-time, on-budget execution, improve predictability, and enable measurable business outcomes. The Director, Program Management will also provide direction to the ANGI Technical Solution Architect leader for ANGI Services.

• Strategy & portfolio leadership
  • Own the program portfolio and align project priorities to corporate objectives and customer commitments.
  • Develop and evolve PMO standards, governance, stage-gate processes, and program lifecycle practices to enable consistent delivery at scale.
• Team leadership & capability building
  • Recruit, develop, and retain a high-performing team of Project Managers and Program Analysts; set clear performance expectations, career paths, and professional development.
  • Provide coaching, mentorship, and capacity planning to ensure appropriate resource allocation across projects.
• Program execution & oversight
  • Assign Project Managers to customer projects and provide ongoing direction, escalation support, and removal of blockers.
  • Monitor project status through regular reviews and production meetings; validate forecasts for schedule, scope, and budget.
  • Step into project management duties as needed to support peak loads or temporary resourcing gaps.
  • Execute the end-to-end project management lifecycle including Commissioning and “go-live” of ANGI equipment prior to hand off to the support team.
• Financial & resource management
  • Own program financials including budget oversight, variance management, and forecasting; partner with Finance on ROI and capital planning.
  • Implement capacity and utilization forecasting processes to optimize staffing and subcontractor use.
• Risk, change & vendor management
  • Identify, track, and mitigate program risks and interdependencies; establish escalation paths and contingency plans.
  • Manage relationships with customers and suppliers to protect schedule, quality, and contractual commitments.
• Continuous improvement & reporting
  • Define and track program KPIs (on-time delivery, budget variance, schedule predictability, stakeholder satisfaction) and deliver executive-ready reporting.
  • Drive process improvements, standard operating procedures, and tooling adoption to increase delivery velocity and predictability.
• Compliance & safety
  • Ensure programs adhere to relevant regulatory, safety, and quality requirements and incorporate those controls into program plans.
  • Implement the ANGI Site Safety Program and associated reporting.

• Stable governance cadence and program roadmap aligned to strategic priorities.
• Measurable improvement in on-time/on-budget delivery and reduction in schedule variance; specifically, On-time-delivery.
• Improved PM capacity forecasting accuracy and utilization.
• Strong cross-functional alignment and elevated executive visibility into program status and risks.
• Team structure, roles, and a hiring/development plan established and initiated.

Directly supervise approximately 7–10 Project Management staff; responsible for hiring, training, performance management, rewards, and disciplinary actions in accordance with company policy and applicable law. Foster a culture of accountability, continuous improvement, and professional growth.

• Directly supervise ~7–10 Project Management staff; responsible for hiring, training, performance management, rewards, and disciplinary actions in accordance with company policy and applicable law.
• Foster a culture of accountability, continuous improvement, and professional growth.

• Bachelor’s degree (B.S.) or equivalent experience; advanced degree (MBA, M.S.) preferred.
• 10+ years of progressive project/program management experience, including leadership of project management teams; demonstrated success managing complex, multi-million dollar design/build projects.
• Strong financial acumen and…