Service Desk Analyst - End-User IT Support

A regional healthcare provider is seeking a dedicated Customer Support Specialist to be the first point of contact for IS department inquiries. The role requires excellent customer relations, organization skills, and effective phone etiquette to assist users primarily via phone or email. Responsibilities include troubleshooting application issues, assisting with network malfunctions, and ensuring user satisfaction. The ideal candidate should hold an Associate's degree in Computer Science and have relevant technical experience, specifically with PCs and Microsoft systems.
#J-18808-Ljbffr