Social Worker, Case Management
Listed on 2026-02-04
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Healthcare
Mental Health, Community Health, Health Promotion
Join to apply for the Social Worker, Case Management - FT role at Mercyhealth Wisconsin and Illinois
Overview- 40 hours/week
We offer a comprehensive benefits package that includes health and dental insurance, tuition reimbursement, retirement plan with a competitive matching contribution and paid time off. Mercyhealth offers several education assistance programs to support employees in their career advancement. Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.
SocialWorker, Case Manager - Open to all levels
Location:
Janesville, Wisconsin
- 40 hours/week
- Full-time, benefits eligible
Job duties include providing psychosocial assessment, intervention and facilitating referrals to community resources to patients in a variety of care settings; developing and implementing psychosocial treatment plans; promoting coping skills and healthy lifestyle changes; assessing patients for transitional planning needs; developing individualized care plans; educating patients and families about resources; and coordinating care with the multidisciplinary team to support appropriate utilization of resources and discharge planning.
The MSW acts as a patient advocate and liaises with department staff and other hospital departments to meet complex patient needs, while ensuring regulatory compliance at organizational, state and federal levels.
- Provides psychosocial assessment, intervention and facilitates referrals to community resources to patients in a variety of care settings.
- Formulates, develops and implements psychosocial treatment plan utilizing appropriate social work interventions that may include crisis intervention, emotional support as well as grief and bereavement services.
- Promotes coping skills and healthy lifestyle changes.
- Assesses patients, for transitional planning needs, including any barriers to discharge, family and social supports, capacity for self-care, adaptive abilities and financial resources.
- Develops individualized, patient-focused plan for meeting continuing care needs.
- Provides education and presents resource options available to patients and families.
- Reviews and assists patients to complete advance directives.
- Organizes, conducts and participates in patient care conferences, to promote understanding of medical recommendations, compliance with the medical care regimen, assist families to understand comfort measures and facilitate family decision-making.
- Provides education, support and counseling to patients, families in regards to issues related to adaptation to the patients' diagnosis, illness, treatment and or life situation.
- Communicates effectively with patients, families and the healthcare team, to ensure that the patient's right to self-determination is met.
- Maintains detailed knowledge of community resources to effectively address patient needs and help to strengthen patient's network of social support.
- Documents plan of care, interventions, patient choices and progress toward goals in a timely and concise manner.
- Facilitates crisis intervention services in the hospital setting as determined by scope of practice.
- Identifies and reports child and or elder abuse to local authorities according to law.
- Act as a liaison with county officials for patients involved with protective services, aging, developmental disabilities, domestic violence, mental health services and economic support.
- Maintains current knowledge and awareness of payer, reimbursement practice and regulations impacting the patient's plan of care.
- Negotiates care issues as appropriate (indigent issues and availability of resources).
- Promotes customer satisfaction and intervenes at critical moments of service.
- Monitors inpatient readmissions for specialized intervention.
- Provides follow-up for cases as needed.
- Assist with identifying avoidable day information for organizational tracking and trending.
Masters degree in Social Work from an accredited college or university preferred - Minimum Bachelor's required.
Two years related experience and or training in acute care setting preferred
Case Management Certification (ACMA) preferred.
LicensureLCSW in the state of practice preferred, APSW or CSW accepted.
- Licensure within state of practice is required
- Level of licensure will impact pay rate for this position.
- Entry level
- Full-time
- Other
- Hospitals and Health Care
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