Device​/Electrophysiology Technician- PRN

Overview

This technician will act in the patient and physician liaison role, administer appropriate treatments and provide patient follow‑up care with the assistance of the EP RN and the electrophysiologists. This role has the combined responsibility of functioning at both the hospital and the clinic. Also responsible for EP data collection and surveillance.

• Interrogate pacemakers, implantable cardioverter‑defibrillators and implantable loop records (and any such implantable cardiac device as deemed appropriate by the Medical Director of Electrophysiology) both in outpatient Pacemaker/ICD Clinic as well as post‑implant in the hospital and other such hospitalized patients and deemed appropriate by the Medical Director of Electrophysiology.
• For cardiac devices interrogated, record current settings and therapies delivered, determine battery life and reform capacitors. Print and interpret appropriate intracardiac electrograms. Recognize and correct common programming anomalies, device performance abnormalities, or routine reprogramming needs. Recognize and report to responsible physician any unusual patient arrhythmia occurrences.
• Maintain continuity of inpatient and outpatient Pacemaker/ICD records.
• Work with Electrophysiology Nurse in counseling patient and family regarding routine ICD follow‑up, any restriction of activities, and when to report symptoms of trouble. Provide emotional support and attention to psychosocial issues of surviving sudden death and living with a defibrillator and be part of a support group.
• Work with Electrophysiology Nurse in serving as an informal liaison between physician and nurses to reinforce/reiterate ICD and Pacemaker issues regarding device function, patient expectations, and troubleshooting. Act as a source of information for other physicians regarding defibrillators, defibrillator patients, and other newer implantable cardiac devices.
• Work with EP nurse in arranging appropriate EP equipment, records, and company support. Help coordinate admission arrangements with the front office staff.
• Work with EP nurse in educating patients during the days to weeks that the patient is deciding whether to have an ablation or other complex Electrophysiology procedure.
• Work with EP nurse in managing Amiodarone screening clinic.
• Performs appropriate billing and coding for pacemaker and ICD interrogation and reprogramming.
• Works with cardiology Quality Assurance department in tracking and reporting patient outcomes data.
• Maintains appropriate supplies including, but not limited to, programmers, leads, paper, electrodes, chart material at office and hospital.
• Performs outreach pacemaker and ICD clinics in the referral region deemed appropriate by the Medical Director of Electrophysiology and Office Manager of Cardiology.

Quality - Follows policies and procedures; adapts to and manages changes in the environment;
Demonstrates accuracy and thoroughness giving attention to details;
Looks for ways to improve and promote quality;
Applies feedback to improve performance;
Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance;
Follows the Mercyhealth Critical Moments of service;
Meets commitments;
Abides by MH confidentiality and security agreement;
Shows respect and sensitivity for cultural differences; and effectively communicates information to partners;
Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions;
Exhibits objectivity and openness to other's views;
Demonstrates a high level of participation and engagement in day‑to‑day work;
Gives and welcomes feedback;
Generates suggestions for improving work:
Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources;
Understands fiscal responsibility;
Works within approved budget;
Develops and implements cost saving measures; contributes to profits and revenue.

Associates in Science degree with…