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Pool Cashier​/Concessions Attendant- Seasonal

Job in Janesville, Rock County, Wisconsin, 53546, USA
Listing for: City of Janesville Wisconsin
Seasonal/Temporary position
Listed on 2026-01-29
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Job Description & How to Apply Below

DIVERSITY STATEMENT

The residents of Janesville choose this community a place to live, but as a place to realize life’s opportunities. We strive to sustain a community culture where differences are recognized, understood, and appreciated. As such, the City of Janesville recognizes the importance of developing an environment where diversity is not merely accepted but embraced and celebrated. As public servants, we believe everyone has the right to be treated with dignity and respect.

To this end, we will diligently recruit and retain the most talented employees in an environment that fosters maximizing one’s potential. Therefore, we encourage individuals from all backgrounds, perspectives, and experiences to consider employment with the City of Janesville and serve the residents of “Wisconsin’s Park Place”.

OBJECTIVE

Under general supervision of the Recreation Supervisor & Recreation Programmer and on sight guidance/supervision of the Head Lifeguards/Aquatic Supervisor, the Pool Cashier/Concessions Attendant is responsible for handling admission sales, cash handling procedures, food handling procedures, and providing general customer service. Individual will work at both Rockport and Palmer Pools.

RELATIONSHIPS

Reports to:

Head Guard/Aquatic Supervisor/Recreation Supervisor & Programmer

Has regular work contact with City employees and the general public.

ESSENTIAL DUTIES
  • Answers the telephone and provides accurate information.
  • Sells food and beverages and follows proper cash handling procedures.
  • Sells and promotes daily and season pool passes and scans season passes upon entry.
  • Oversees cleanliness and sanitation of concession stand and concession area in accordance with Rock County Health Regulations.
  • Greets the public and provides excellent customer service.
  • Adheres to proper pool admission procedures.
  • Records successful deep‑water pass candidates properly.
  • Adheres to proper food handling procedures.
  • Records attendance accurately and completes required paperwork.
  • Maintains proper use and clean‑up of concession equipment.
  • Plays a role in emergency care by calling for help if requested to do so.
  • Handles admission and/or concession purchase transactions on a cash register or point of sale system. Completes a nightly cash drawer reconciliation accounting for all transactions.
  • Reports any issues to the supervisor.
  • Attends and participates in all mandatory staff and facility trainings.
  • Follows all safety regulations, policies, and procedures; reports all unsafe conditions and acts to supervisor; reports all accidents to the supervisor immediately whenever possible; follows recognized safe work practices.
  • Performs other special projects and other job duties as assigned or required during regular and non‑business hours.
  • OTHER DUTIES
  • Stocks and cleans bathrooms, guard room, and pool area as needed.
  • Enforces facility policies.
  • Accurately completes all inventory/order forms.
  • Restocks product prior to completion of shift.
  • Performs other duties as assigned.
  • MINIMUM EDUCATION AND PRIOR EXPERIENCE
  • Must be 16 years of age or older.
  • Current CPR, First Aid, and AED certifications preferred.
  • Experience working with a cash register or customer service preferred.
  • COMPETENCIES

    Knowledge:

    General knowledge of point‑of‑sale (POS) systems and cash register operations.

    Skills:

  • Strong customer service skills with accurate cash‑handling ability.
  • Organizational and time‑management skills to prioritize duties and accomplish a high volume of work product while adapting to constant changes in priority.
  • Exceptional communication skills, both verbally and in writing, paired with a strong customer service background, and effective interpersonal skills.
  • Collaboration skills to effectively work with others to achieve common goals through communication, teamwork, and problem‑solving.
  • Accurate record‑keeping and data‑reporting skills to prepare daily attendance and point‑of‑sale reports.
  • Abilities:

  • Ability to follow city/department/division policies, work independently, and make sound decisions.
  • Ability to communicate effectively and to follow verbal and written instructions.
  • Ability to perform basic mathematical calculations, including the ability to add, subtract,…
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