Part-Time Front Desk Receptionist

Description

Our Janesville dental practice is looking for a friendly and patient-focused part-time Front Desk Receptionist to join our team. The ideal candidate is organized, personable, and experienced in a dental or medical office setting.

Familia Dental was established in 2008 and has grown rapidly because of our quality dentistry and our caring, compassionate approach to all people. Our practice exemplifies the core values of quality, honesty, and care in everything that we do. Our company is committed to community outreach and internal growth. Join our family and be part of a team that gives back to the community while making a difference every day.

Familia Dental strongly believes in promoting from within, making it a great place to turn a job into a long-term career.

Flex Time, 401K, financial advisors, on-demand pay (receive part of your check early)

The Front Desk Dental Receptionist serves as the first point of contact for patients, creating a positive and professional experience while supporting daily administrative and scheduling needs of the dental practice.

• Greet and check in patients
• Answer phone and schedule appointments
• Maintain patient accounts and records
• Know and understand insurance plan rules and protocols, and be able to follow them
• Have patience and be sensitive to patient emotions
• Listen to patients and other healthcare workers and follow directions from a dentist or supervisor
• Verify patient's insurance
• Ensure all record‑keeping requirements are fully and accurately completed
• Submit claims to insurance companies
• Notify Office Manager of equipment trouble or general safety concerns
• Attend and participate in morning huddles, chart reviews and regular office meetings
• Follow company policy and procedures
• Understand and follow HIPAA regulations, state and Federal OSHA laws, and safety standards, and maintain confidentiality
• Other tasks as assigned

• Excellent customer/patient service and verbal communication skills
• Ability to read, write, speak and understand information and effectively present information one-on-one with patients
• Application of common sense understanding to carry out details written or verbally instructed
• Basic computer knowledge
• Experience with dental management software is preferred
• Ability to work in a fast‑paced, patient‑focused environment
• Organizational skills and detail orientation
• Interpersonal and listening skills
• Requires excellent customer service skills
• Previous dental office experience preferred but not required
• Training provided

Working hours:

Monday–Friday, 7:30 AM – 6:00 PM;
Saturday, 8:30 AM – 4:00 PM.

• 2+ days a week, 29 hours or less per week
• Available to work rotating Saturdays, when needed
• Multiple half‑day shifts or fewer full‑day shifts