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Customer Service Rep Customer Success Mgr./ CSM

Customer Experience Leader — In-Store Retail

Job in Janesville, Rock County, Wisconsin, 53546, USA
Listing for: Boston FAM | d.b.a. Furniture & ApplianceMart and Ashley
Full Time position
Listed on 2026-02-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
  • Retail
    Customer Service Rep
Job Description & How to Apply Below
A leading retail company in Janesville is seeking a Customer Experience Manager to lead and optimize customer service. You will ensure exceptional guest interactions by addressing inquiries, resolving issues, and supporting the sales team. Ideal candidates are dependable, possess strong communication skills, and have experience in a customer service role. The position offers opportunities for personal and professional development, benefits, and a collaborative work environment.
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