Express Service Advisor
Listed on 2026-01-25
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Overview
The Boucher Dealerships of Janesville are looking to hire an Express Service Advisor.
Responsibilities- Determine automotive problems and services by listening to customer descriptions of symptoms; clarifying the description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
- Prepare repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtain approval signatures; enter repair orders (RO) into a service database system.
- CDK experience preferred.
- The ideal candidate should be a motivated self-starter, outgoing, proactive, willing to learn, able to work in a fast-paced environment, and have a positive attitude.
- Must have top-rated CSI standards and a focus on world-class customer service.
WISCONSIN'S LARGEST
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Boucher has consistently moved up in rank on Automotive News' annual list of Top 100 Largest Dealership Groups year after year; where they currently hold the position of largest dealership group in Wisconsin.
WORKPLACE
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The Boucher Group has been a mainstay in The Milwaukee Journal Sentinel's Top 100 Work Places for the past 11 years. We have earned an A+ rating from the Better Business Bureau.
We offer a competitive benefits package including a strong base salary, health insurance, dental, vision, cafeteria plan, and paid vacation days.
Several spiffs and incredible rewards/benefits for our top performers.
FAMILY OWNED & OPERATED
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Since our start in 1977, The Boucher Group has been and always will be a family-owned & operated business.
COMMUNITY
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Our organization prides itself on what we give back to the community. We are actively involved with several charities/not-for-profit organizations including but not limited to;
Muscular Dystrophy Association, La Causa, Johnetta Borum, JDRF, Vince Lombardi Charitable Funds, Bobbi-Nick Voss Charitable Funds, I Back Jack, Disabled Veterans, Fisher House, and several more.
For immediate consideration please send your resume to Brad Hanthorn at
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