Mobile Service Advisor​/Coordinator

Position Overview

The Boucher Dealerships of Janesville are looking to hire a Mobile Service Advisor / Coordinator. The Mobile Service Advisor / Coordinator is responsible for managing and scheduling Ford Mobile Service appointments, ensuring efficient coordination between customers and the mobile service team. This role proactively engages with local businesses to promote and schedule commercial service appointments, helping expand mobile service opportunities. The ideal candidate is highly organized, customer-focused, and skilled at balancing schedules while maintaining clear communication with technicians and clients.

• Schedule and manage Ford Mobile Service appointments
• Coordinate daily and weekly schedules with the mobile service team
• Proactively reach out to businesses to secure commercial service opportunities
• Communicate appointment details, changes, and follow‑ups with customers and technicians
• Maintain accurate records and support overall mobile service operations

CDK experience preferred. The ideal candidate should be a motivated self‑starter, outgoing, proactive, willing to learn, able to work in a fast‑paced environment, and have a positive attitude. Must have top‑rated CSI standards and a focus on world‑class customer service.

Boucher has consistently moved up in rank on Automotive News' annual list of Top 100 Largest Dealership Groups year after year; where they currently hold the position of largest dealership group in Wisconsin. The Boucher Group has been a mainstay in The Milwaukee Journal Sentinel's Top 100 Work Places for the past 12 years. We have earned an A+ rating from the Better Business Bureau.

Since our start in 1977, The Boucher Group has been and always will be a family‑owned & operated business. Our organization prides itself on what we give back to the community; we are actively involved with several charities/not-for-profit organizations including but not limited to Muscular Dystrophy Association, La Causa, Johnetta Borum, JDRF, Vince Lombardi Charitable Funds, Bobbi‑Nick Voss Charitable Funds, I Back Jack, Disabled Veterans, Fisher House, and several more.

We offer a competitive benefits package including a strong base salary, health insurance, dental, vision, cafeteria plan, and paid vacation days.
Several spiffs and incredible rewards/benefits for our top performers.

For immediate consideration please send your resume to Brad Hanthorn at