Receptionist, Administrative​/Clerical

About H&R Block

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities, while fostering a high‑performing, connected culture where everyone feels like they belong.

Seasonal Receptionist / Client Service Professional located in Jamestown, ND. You will greet clients, answer phones, schedule appointments, match clients with the appropriate tax professional, and ensure all client needs are met during service. Your role is central to creating a positive first impression and fostering client relationships.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients as they prefer, both in person and virtually.
• Help ensure all client needs have been met during service.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or at multiple locations.
• Sales/marketing experience (preferred).
• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

• Employee Assistance Program with a Health Advocate.
• Wellbeing program, Better You, to help build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan (additional eligibility requirements apply).

• Seniority level:
  Not Applicable
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industry: Retail

Jamestown, ND

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.