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Customer Case Initiator Supervisor - Lead
Job in
Jamestown, Guilford County, North Carolina, 27282, USA
Listed on 2026-02-01
Listing for:
Furnitureland South, Inc
Full Time
position Listed on 2026-02-01
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
A leading furniture retailer in North Carolina is seeking a Customer Service Case Initiator Supervisor to oversee a team handling customer inquiries. The supervisor will lead by example, ensuring cases are efficiently processed while maintaining high levels of customer satisfaction. Candidates should possess strong leadership skills and 3-5 years of experience in customer service, preferably in retail. This is an onsite role with a focus on team development and customer advocacy.
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