Key Account Manager - Market Manager - Poland F​/M

Flexis - Key Account Manager - Market Manager - Poland-based - F/M

• Full-time

Flexis is a
new company
in the
green logistics sector
, on a mission to create more
sustainable societies
and
change the way we move
through cities.

We will become the
primary provider
of
electrified last mile delivery services
through
connected solutions
and
vehicles
for our B2B partners and customers.

We are a team of
diverse
peers looking to create a future company which will grow to
150+ collaborators
over the next six months across 3 launch markets.

We aim to rapidly reach a
significant size
with sales in excess of EUR2Bn. We are thinking
big
and
fast
. We will operate at the junction between electric vehicles and the digital world.

Being part of the Flexis team will offer you a strong opportunity to bring your passion, experience and startup mindset to move forward with a more sustainable environment

• The Key Account Manager mission is to identify a portfolio of 3PL (3rd Party Logistics) or Retailers (consumer goods, food & beverage, pharmaceutical/healthcare) or significant clients in her /is country, and then initiate, develop, maintain, and expand further the customer relationships.
• Through a direct and project sales approach, she / he will work in close association with the Customer value proposition & sales support team to understand the customer expectations & challenges aiming to co design a complete solution proposal (vehicle & service sales), negotiate the purchasing contract, implement the solution, and assure the monitoring of the operational execution & related efficiency.
• In parallel, she / he will also contribute to develop a fine understanding of the market characteristics, main drivers, including country regulatory environment in which its portfolio clients operate.
• Ultimately, under the direction of the Head of Business Development Northern/ Eastern/Southern Europe, and with the Central support team, the Key Account Manager will support our customers to reach their ESG commitment, improve safety and security for both drivers and pedestrian in urban areas. She / he will improve efficiency & profitability of our customers in the last mile delivery to cope with high & developing demand.

• Secure future revenues and profit of the company by initiating customer leads and building a complete recurring client portfolio base (3PL or Retailers).
• Contribute to build and execute Flexis project commercial strategy in her / his area of responsibility and customers portfolio.
• Responsible for customer relations, she / he is the speak person of the company innovative solutions in front of clients.
• In coordination with the rest of the sales team, build a project sales approach specific to each customer needs.
• Identify, prioritize customers and customers’ customers on targeted segment for Flexis project within last mile delivery. Define related sales plans.
• Approach customers with a holistic view, creating awareness of Flexis solutions.
• Prepare and answer customer tenders when appropriate.
• Understand customer needs (ESG, financial & operational) and its ecosystem to offer tailor-made adequate solutions/support.
• Develop of complete solutions and drive its execution.
• Follow-up on implemented solution and drive needed evolution/support through the lifetime of the project (continuous improvement approach).
• Promote long term partnerships development with customers, strengthening position as best business partner on their transformation journey.
• Foster collaboration: work as one team with Company Solution Sales Department and other support functions at Flexis
• Actively listen to customers and give feedback to constantly adapt / improve solution offer match with customer needs both from a product and service perspective.
• Customer centric mindset: bring awareness, understanding and obsession within the whole Flexis organization in coordination with the Company Sales Director

• Strong sales & negotiations skills including ability to manage customer relationships in complex environments, ability to lead RFQ answers/ tenders and follow up won projects
• Strong customer obsession with…