Product Manager

About Tools Group

Tools Group delivers AI-powered supply chain and retail planning solutions that help companies forecast demand, optimize inventory, and improve replenishment decisions across complex, multi-tier networks. We partner with global customers to increase service levels, reduce working capital, and respond faster to volatility—by combining deep domain expertise with advanced analytics and optimization capabilities.

Retailers live and die by inventory decisions: where to place inventory, when to replenish, how to avoid stockouts without overstock, and how to re-balance supply when demand shifts. Tools Group’s retail inventory capabilities help retailers move from manual, reactive decisions to automated, optimized allocation and replenishment—including the ability to re-optimize inventory placement across stores and channels to protect margin and availability.

• Develop and communicate a clear product strategy and roadmap for Retail Inventory (Allocation + Replenishment + network inventory optimization), grounded in customer problems, market dynamics, and Tools Group’s product vision.
• Define the problems to solve (not just features to ship), align stakeholders on desired outcomes, and ensure delivery focuses on customer value and business impact (adoption, retention, expansion, margin/service improvements).
• Identify and prioritize the highest‑value use cases across omnichannel retail (store/DC/e-comm), including exception management, automation, and “what‑if” decisioning.

• Partner with engineering and design to run ongoing discovery: customer interviews, workflow mapping (“day-in-the-life”), prototype testing, and data/telemetry review.
• Ensure solutions are valuable, usable, feasible, and viable—and that teams can iterate quickly based on evidence.
• Translate learning into sharp product bets: clear success metrics, hypotheses, rollout plans, and iteration loops.

• Convert strategy into a prioritized roadmap/backlog with crisp problem statements, user outcomes, and acceptance criteria; maintain ongoing alignment with cross-functional stakeholders.
• Collaborate with delivery leaders to ensure the team ships increments that deliver measurable outcomes, not just output.
• Define packaging/positioning inputs for Retail Inventory capabilities, including how allocation and replenishment capabilities are described and sold, ensuring consistency in how customers understand the value.

• Act as a subject matter expert for retail inventory planning workflows (allocation, replenishment, inventory balancing) and the data/decision flows behind them.
• Support Sales and customer-facing teams (pre‑sales, value engineering, implementation, customer success) by translating retailer needs into product direction and enabling successful adoption.
• Partner with Product Marketing on messaging, competitive differentiation, and launch readiness.

• 3+ years Product Management experience in retail inventory solutions (allocation, replenishment, MEIO, store/DC planning) or adjacent retail solution space (e.g., OMS, fulfillment, merchandising planning, supply planning) OR
• 5+ years’ experience as a Retail Planner (e.g., allocation, replenishment, merchandise planning, assortment planning) with strong understanding of retailer pain points, decision processes, and tradeoffs.

• Working knowledge of allocation and replenishment planning concepts (service levels, lead times, safety stock, presentation minimums, seasonality, constraints, exceptions, network inventory tradeoffs) and how retailers operationalize these decisions.
• Ability to frame problems, prioritize based on evidence, and guide cross-functional teams through ambiguity to deliver outcomes.
• Strong written and verbal communication skills; comfortable translating between executive narratives and detailed workflows.
• Strong collaboration to align stakeholders…