Head of Research

Location: Town of Poland

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 65+ million customers get more from their money every day.

About

The Role

Growth at Revolut is where strategy, data, and creativity come together. The team drives expansion by launching in new markets, accelerating acquisition, and boosting engagement and retention. They turn insights into action, working across teams and channels to scale what works and experiment with what’s next.

We're looking for a Research Manager to play a pivotal role in shaping our understanding of consumer needs, market trends, and competitive dynamics. Your insights will directly influence product positioning, market strategy, and campaign development, ensuring that every move we make is backed by rigorous research and a deep understanding of our customers.

What You’ll Be Doing

• Supporting brand tracking and consumer research programmes across key markets
• Designing and implementing high-quality surveys tailored to campaign and brand insight needs
• Partnering with Marketing Managers to ensure research effectively supports campaign planning and measurement
• Assisting in managing survey panels, ensuring data quality and timely delivery
• Organising and executing ad hoc research requests and stakeholder briefs
• Integrating research data into dashboards and analytic workflows
• Providing day-to-day operational support to the Head of Research on ongoing projects and strategic initiatives

What You’ll Need

• Proven experience in market research, consumer insights, or a similar analytical role, preferably within a high-growth or tech-driven environment
• Solid knowledge of both quantitative and qualitative research methods, with hands‑on experience in survey design and data analysis
• Familiarity with brand tracking tools, survey platforms, and panel management
• The ability to translate research findings into actionable insights that support marketing strategies and campaign performance
• Excellent communication and collaboration skills, with experience working cross‑functionally with marketing, product, or data teams
• Impeccable attention to detail and organisational skills, with the ability to manage multiple projects and meet tight deadlines
• Experience with data visualisation tools (e.g., Tableau, Looker) and a basic understanding of analytic workflows
• A proactive mindset, curiosity, and a passion for understanding customer behaviour and brand performance

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers.

That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard‑working team. Important notice for candidates

• Only apply through official Revolut channels. We don’t use any third‑party services or platforms for our recruitment.
• Always double‑check the emails you receive. Make sure all communications are being done through official Revolut emails, with an  domain.

We won’t ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

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