Client Account Manager- Advertising

Join Our Team:
Program Manager, Advertising Campaign

Position Type: Independent Contractor

Location: Remote

Rate: $35 / hour

Estimated weekly hours: 10-20

“Wow! [Your Name Here] is the best Project Manager, Campaign we’ve ever seen!”

to view a short video about this role:
Project Manager, Advertising Campaign

How do you know if this is your dream work and if Fertility Bridge is your dream client? If you think you can achieve these outcomes, this just might be the place for you:

• Advertiser fully onboarded, up to 10 per month
  , including obtaining Advertiser intake, scheduling interviews when relevant, liaising with Advertiser Strategist, Senior Account Manager, and Advertiser Traffic. You proactively address issues on due dates and deliverables with Advertiser. Advertiser goes to you for all questions and issues on due dates and deliverables.
• All sponsor requirements are received, approved and delivered within deadline
  , including payments, agreements, the advertiser’s creative assets such as landing pages and lead magnets, and calls to action. You proactively contact the advertiser regarding sponsor requirements and their deadlines.
• Average satisfaction of all advertisers reported at >9/10 or >4.5/5. You proactively address strategy, insights, opportunities, and relationship with advertiser. Advertiser goes to you for all questions and issues on strategy, opportunities, insights, and working relationship. Every advertiser question, comment, concern, responded to within 3 business hours (9a - 5p EST, Monday - Friday).

• Project management software--Asana
  • Sponsor Deliverables - template for tracking advertiser deliverables
• G Suite
  • Google Doc template for Advertiser Strategy Intake File
  • Advertiser Shared Drives, to store all Advertiser-related files
• Client agrees to Training materials on the way we conduct meetings, make tasks, and projects
• Training materials on the way we delegate to outcome, using the outcome Hub
• Advertiser has agreed to be timely according to their Terms of Service Agreement
• Sales Assistant, to help move order from sales
• Production Project Manager who helps with deliverables like podcast episodes and news articles
• Background on fertility field
• History of and vision of Inside Reproductive Health
• Deals are already sold, you do not have to sell
• Founder to help close upsells and renewals. You do not have to close those deals
• Operations Manager
• IRH Content Playbook to direct many advertisers’ strategy questions
• Standard Operating Procedures (SOPs) and work instructions for our different offerings and sponsorship process, including Loom videos were helpful.
• Brand Guide, Media Kit, and an overview of the deliverables for our offerings
• A Library of current and prior podcasts and digests, our IVF Heroes Universe Directory, and our Industry Reports, to expand your knowledge of our offerings and the field

• Client onboarding process has not been sufficient and is in the process of being overhauled. You will need to communicate about issues
• Mode for collecting advertiser assets is being overhauled. You will need to communicate about any issues
• Process for efficiently obtaining approvals from clients in phases may be insufficient, speak up
• May need to improve process of how and what important information about account and campaign make it from sales to delivery
• Our traffic system is simple right now, you may have to help as it gets more complicated
• Reporting on data and its processes are incomplete, and we are slowly building our data capabilities
• All senior-level campaign and account strategy is done by IRH founder, whose time is limited

Everyone who works with or for Fertility Bridge does business in these ways

• Must Get, Want, and have the Capacity to achieve the outcomes aligned with the role
• Must be a plus or a plus/minus on each of the five core values of Fertility Bridge
• Leader specifies and judges the result of the outcome.
• Must be on brand with Fertility Bridge and Inside Reproductive Health brand guidelines
• Employee or contractor must specify exactly what is required to achieve outcome
• Must be accountable…