GSC: Senior Control Manager; Emerging Technology Innovation Ventures

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

The GCIO Chief Control Office (CCO) team plays an important role in enabling the bank to operate within its risk appetite by ensuring efficient and effective risk and control management. We do this by providing operational risk and control expertise, specialist technical knowledge and a deep understanding of the businesses and functions we serve.

Key activities include implementation and oversight of the Group’s Risk Management Framework, ongoing and targeted controls assessments, implementing and maintaining robust risk governance, and championing a proactive risk culture. GCIO CCO works closely with partners across all lines of defence and is responsible for maintaining positive relationships with our regulators and external partners.

We are looking for a Senior Control Manager to partner with the HSBC Emerging Technology, Innovation and Ventures team (ETIV) to oversee the risk and control portfolio related to the services ETIV provides to the Group. You will be a senior team member within the GCIO Chief Control Office (GCIO CCO) Function supporting the Group Head of ETIV within HSBC. Our purpose is to take accountability for GCIO Risk Management so GCIO can achieve strategic outcomes for HSBC, while remaining resilient and secure.

• The role holder will support the leadership of the CCO ETIV team to a value based and outcome focussed way of working, including driving cultural change to deliver strong integrated risk management across ETIV and the business.
• Enable the Businesses and Regions to execute their strategic growth objectives in a safe and secure way. Provide Businesses and Regions with clear understanding of Technology and relevant Non-Financial risks and the role they play in mitigating these risks.
• Partner with Risk and Control Owners to make sure risk positions are understood and reflected in the control activities from design through implementation to robust metrics. Support the Global Head of Controls as a key point of contact for ETIV GCIO for all matters related to risk & controls.
• Effectively manage relationships across 1
  
  LOD and 2
  
  LOD/3
  
  LOD partners – drive risk and audit reviews and subsequent actions through to resolution by partnering with 1
  
  LOD/GCIO teams.
• Drive risk and control decision-making based on quality data and commercial analysis, actively challenging poor, inefficient or excessive controls, related tasks and behaviours.
• Oversee emerging risks, strategic business initiatives and local change activity. Support consistent and insightful reporting and escalation of identified issues.
• Drive consistent communication, clarifying impacts of change on the risk and control environment for HSBC.
• Ensuring lessons learnt in one line of business/impacting incident are properly understood for all of GCIO with associated actions implemented in a timely manner. Embed risk culture and change delivery capability across the GCIO CCO function.

• Knowledge and passion for Artificial Intelligence (AI) technology and platforms, with a broad technical familiarity across digital currencies, cloud architecture, quantum computing and the management of third party technology providers.
• Detailed knowledge of Technology controls and very good understanding of Non-Financial Risk frameworks.
• Strong leadership background with a proven track‑record of managing wide range of diverse stakeholders.
• Negotiating skills to manage right outcomes for GCIO across a diverse set of GB/GF’s, senior stakeholders and lines of defense often with competing objectives.
• Proven ability to articulate complex issues concisely and in simple language to support problem analysis.
• Experience in writing and presenting board papers.
• Ability to engage with team, colleagues and business partners collaboratively to deliver at pace.
• Previous experience of…