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Incident Responder

Job in Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for: Revolut
Full Time position
Listed on 2026-02-01
Job specializations:
  • Management
    Data Science Manager, IT Specialist
  • Security
    IT Specialist
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Town of Poland

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 65+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people.

People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About

The Role

Revolut’s People team shapes how we support our people and ensure a seamless experience every day. From onboarding to coaching and development, they partner with teams across the business to create a people‑first environment that enables growth and success.

We're looking for an Incident Responder to join our Global Security Operations Centre (GSOC) to help protect our people, offices, and data. You'll monitor real‑time threats, respond to physical security incidents, and support global safety across 30+ countries. From unauthorised access to natural disasters, you'll play a key role in keeping Revolut safe.

If you're calm under pressure and thrive in a high‑performance environment, we want to hear from you.

What You'll Be Doing
  • Acting as a primary responder for physical security incidents, ensuring timely escalation and appropriate action during emergencies, including natural disasters and geological events
  • Creating accurate and timely incident reports and documentation for audits and investigations
  • Monitoring global events and threats to proactively inform risk mitigation strategies
  • Conducting real-time monitoring of global CCTV and access control systems
  • Ensuring operational compliance with ISO 27001 and related physical security standards
  • Participating in tabletop exercises and drills
  • Helping to improve emergency response playbooks
  • Supporting improvements to physical security systems and processes through data analysis and feedback
What You'll Need
  • 2+ years of experience in a GSOC or security monitoring role
  • A solid understanding of physical security technologies (CCTV, access control systems, OSINT)
  • Experience with incident response and crisis management, especially during high‑pressure or emergency situations
  • Familiarity with ISO 27001 and physical security compliance standards
  • A calm, analytical mindset with excellent situational awareness and communication skills
  • Impeccable attention to detail and documentation accuracy
  • Fluency in English
Nice to have
  • Experience working in a high-growth tech or fintech environment
  • Exposure to mass notification platforms, risk/threat intelligence tools, or security automation platforms
  • An understanding of GDPR and data protection in relation to physical security
  • Fluency in other languages
Diversity and Inclusion

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it’s the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers.

That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard‑working team.

Important notice for candidates

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

  • Only apply through official Revolut channels. We don’t use any third‑party services or platforms for our recruitment.
  • Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an  domain.

We won’t ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

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