Senior Program Manager

HSP Group is the premier provider of global expansion services, helping companies simplify the complex challenges ofoperatinginternationally. We deliver a seamless experience across
legal entity setup, global HR, payroll, compliance, tax, and advisory
, enableour clients to scale faster, stay compliant, and reduce risk in every market they enter.

With scale-up organizations and innovative technology firms expanding at unprecedented speed, HSP is uniquely positioned to become their trusted global partner.

This is a remote role.

As a
Sr. Program Manager
, you will primarily lead Project Consulting initiatives customer projects.

Success in this role requires
proactivity, diligence, accurate and timely reporting
(both customer-facing and internal), and deep expertise in key service lines:
Accounting & Tax, Legal Entity Management, HR and Payroll
.

Serving as the primary point of contact for both customers and HSP partners, you must demonstrate exceptional
customer-facing skills, relationship management, and strong project and program management capabilities
.

Additionally, you will contribute to departmental processes and deliverables and may also be asked to support related tasks requiring your expertise and collaboration.

• Creation of Project Plans, rollout/transition plans, RAIDS logs, Steer Co reporting.
• Forecasting of Go Live dates in to ensure your projects Go Live on time and in budget.
• Liaising with local HSP experts, maintaining good relationships and open communication.
• Be a Single Point of Contact (SPOC) for your customers. Lead recurring customer status update calls.
• Ensure smooth handovers to BAU operations.
• Partner with Sales, Marketing and Operations leadership to identify sales productivity gaps & prioritize work on key initiatives across the global sales team such as process improvements sales pitch training/toolkits, ongoing enablement/learning, sales playbook creation.
• Creation of processes and GAP analysis for your customers.
• when supporting Onboarding:
  Onboard portfolio of clients to HSP. These projects can be varied and include, although not limited to, Payroll, Accounting, Entity Management, HR, amongst others.
• Additional duties as assigned.

• Bachelor’s or master’s degree in business or a related field.
• 10+ years of proven experience in program and/or project management.
• Demonstrated expertise in stakeholder management.
• Proven experience leading and managing teams.
• Strong proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Industry experience in Payroll, Accounting, and Entity Management, with technical knowledge related to international expansion.
• Familiarity with major payroll vendors, their methodologies, and applications (essential for this role).
• Strong problem-solving skills and ability to work independently.
• Highly driven and self-motivated.
• Experience collaborating cross-functionally with Sales, Marketing, and Operations teams.

• Exceptional verbal and written communication skills.
• Reliable, proactive, and consistent performer with a positive attitude and strong collaboration skills.
• Excellent communication abilities with senior stakeholders, both internal and external.
• Assertive yet tactful, capable of managing multiple business relationships effectively.
• Highly self-motivated, detail-oriented,izing and executing tasks under tight deadlines in a fast-paced, dynamic environment.
• Strong ability to coordinate across multiple projects, ensuring alignment with overall business objectives.
• Skilled at fostering transparent communication with stakeholders regarding project issues and service decisions.
• Proficient in producing accurate, timely program status reports throughout the project lifecycle.
• Adept at analysing program risks and implementing mitigation strategies.
• Team-oriented contributor who works well in collaborative environments.

If you’re a driven individual who wants to make your mark in the heart of the innovation economy, we’d love to meet you. Join our#HSPGlobal Solution Team and help us power the next wave of global growth.