Project Coordinator

We’re seeking a Project Coordinator to join a client’s team that utilizes an AI-powered learning platform used by large, international organizations. The team focuses on onboarding new customers, supporting them through implementation, and making sure projects run smoothly from kick-off to go-live.

As a Project Coordinator, you’ll work closely with both internal experts and customer-side stakeholders, helping keep communication clear, timelines on track, and customers supported every step of the way. You’ll make sure customers have a smooth and positive experience by providing proactive, responsive support. You’ll be the central point of coordination, keeping projects organized and helping move things forward.

• Support customers in using a learning software platform

• Run 1:1 meetings, trainings, and troubleshooting sessions

• Set up and manage project plans (templates provided)

• Follow up on milestones, risks, and action items

• Schedule meetings and prepare agendas

• Solve issues and coordinate next steps

• Respond to customer requests via email

• Log and follow up on bug reports

• Collect and share product feedback

• Strong communication and expectation management skills

• Confidence in facilitating meetings

• Excellent spoken and written English

• 2+ years of experience in project coordination, project management, customer support, or client-facing roles

• Comfort working across a wide range of topics and stakeholders

• Ability to work to deadlines and iterate quickly on feedback

• A chance to work as part of the client’s internal team

• Exposure to international, enterprise-level projects

• Hands-on experience with a modern, AI-based software product

• Clear scope of responsibilities and structured project work

• Opportunities for long-term collaboration

• Supportive onboarding and knowledge sharing within the team

If you enjoy working with people, keeping things organized, and helping projects move from start to finish, apply now!