Senior Technical Project Manager; TPMO

Overview

Senior Technical Project Manager to join our TPMO tower within the Infrastructure Services Division at Stefanini Groop.

• Manage multiple concurrent complex, global, multi-phased implementations for our clients.
• Gather clients' IT & business requirements to enable design and configuration of transition and transformation services.
• Manage client expectations, drive client deliverables, and exercise scope control to ensure project completion on schedule across multiple time zones.
• Communicate effectively with C-Level sponsors, internal and client project teams, and international/multi-cultural clients.
• Articulate complex ideas and persuade clients to adopt the recommended solution remotely.
• Identify, manage, and mitigate project risks.
• Plan, monitor, and forecast project budgeting.
• Provide consultative expertise to the client, guiding key decisions and tradeoffs to maintain scope and timeline.
• Contribute to project methodology and document library.
• Provide updates on client statuses and escalate issues while maintaining project control.
• Stay organized and deliver on commitments, updating project tracking systems and fulfilling administrative responsibilities.
• Deliver outstanding client service to achieve high implementation survey scores.
• Collaborate with peers, other departments, and management.
• Maintain appropriate levels of communication with all stakeholders within the customer organization.

• Experience in digital workplace migration projects, including M365, IT Asset Management (ITAM), Endpoint Management, Security, and fundamentals of Infrastructure & Networking.
• A keen interest in technology with a solid understanding of business practices.
• Strong proficiency in the Microsoft Office Suite (Word, Outlook, Visio, Excel, PowerPoint).
• C1-level German or native.
• Experience with digital workplace platforms, Windows applications, and operating systems.
• Familiarity with IT Service Management (ITSM) tools and Microsoft Project.
• Skilled in reporting and analytics.
• Experience with project management software such as Microsoft Project Professional (MPP) and JIRA is a plus.
• Excellent written and verbal communication skills in English.
• Strong interpersonal and client management skills, with the ability to manage expectations and communicate technical details effectively.
• Proven experience in cross-team coordination, team management, project management, and executive communication.
• Public speaker able to communicate confidently and concisely via email, phone, or video call with diverse audiences.
• Strong analytical abilities to navigate varying levels of complexity with a focus on process improvement.
• Passionate about helping customers and serving as an advocate for their success by leading impactful, engaging sessions and delivering exceptional customer experience.
• Experience and drive for improvement and transformation, with a focus on automation and process efficiency.
• High level of personal integrity and ability to handle confidential matters professionally, with sound judgment.
• Experience working in a multinational organization with cultural sensitivity.

• ITIL certification is a plus.
• PMI or related certifications are valuable.

It's best to apply today, because job postings can be taken down and we wouldn't want you to miss this opportunity. For further information, contact

We are Stefanini Group, a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology. We are present in over 40 countries and operate with the purpose of co-creating solutions together with our clients that accelerate results and improve the experience of people and organizations. We value collaboration and offer a dynamic environment where you can learn by doing and contribute ideas and projects.

Our mindset is AI First, investing in cutting-edge technology to drive results for our clients.

Here at Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, or nationality. We understand and encourage the importance of being you.