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Microsoft Dynamics 365 CRM – Power Apps & AI Builder Specialist

Job in Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for: IT
Full Time position
Listed on 2026-01-25
Job specializations:
  • IT/Tech
    AI Engineer, Data Analyst, CRM System, Data Engineer
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: Town of Poland

Microsoft Dynamics 365 CRM – Power Apps & AI Builder SpecialistMicrosoft Dynamics 365 CRM – Power Apps & AI Builder Specialist

Job Summary

We are seeking an experienced Microsoft Dynamics 365 CRM Power Apps & AI Builder Specialist with strong hands-on expertise in AI Builder and Power Automate. The ideal candidate will design, build, and deploy AI-driven solutions within D365 CRM, particularly across Sales and Marketing modules, while working closely with stakeholders in a client-facing role.

Key Responsibilities (Must Have)
AI Builder & Power Automate

Build, configure, and deploy AI Builder models for automation and data extraction.

Integrate AI Builder outputs into Power Apps, Power Automate workflows, and data processes.

Use AI Builder in Power Automate to analyze documents, text, and predictive data.

Prepare training datasets, perform data modeling, and train/retrain models to improve accuracy.

Monitor AI model performance and fine-tune configurations as required.

Embed AI-driven insights into dashboards, forms, and reports for business users.

Dynamics 365 CRM

Design and develop end-to-end solutions in Dynamics 365 CRM.

Strong experience in Sales and Marketing modules (Mandatory).

Participate in solution design discussions and confidently demonstrate solutions to clients.

Work in a client-facing role, gathering requirements and translating them into technical solutions.

Required Skills & Experience

3+ years of hands-on experience with D365 AI Builder using Power Automate.

Strong expertise in Power Apps, Power Automate, and AI Builder.

Proven experience in Sales & Marketing modules of D365 CRM (Mandatory).

Excellent communication and client-handling skills.

Ability to independently design, implement, and showcase solutions.

Nice to Have

Experience with Microsoft Health Cloud (CRM).

Exposure to Dynamics 365 Finance & Operations (F&O).

Task / Evaluation Requirement (Mandatory)

Candidates must share the following:

Screenshots of work done using AI Builder with Power Automate

Brief description of recent relevant project experience, including:

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