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SaaS Product Support Specialist — Elevate Customer Experience

Job in Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for: Amplemarket
Full Time position
Listed on 2026-01-23
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Town of Poland

A dynamic tech company is seeking a Product Support Specialist to act as the user's main point of contact, ensuring they can maximize the value of the platform. The role involves troubleshooting, collaborating with various teams, and optimizing support processes. Ideal candidates should have experience in customer support roles and be adept at using communication tools effectively. This is an exciting opportunity to be part of a growing start-up focused on delivering exceptional customer experiences.
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