Implementation Consultant

Magnit is the evolution of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit’s integrated workforce management (IWM) platform supported by data, software, intelligence, and best‑in‑class services team is key to our clients’ success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals.

At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.

The Implementation Associate role requires an individual who is self-motivated, flexible, dedicated, and operates efficiently in a demanding environment, and manages high customer expectations well. The individual must be able to multitask between projects while maintaining quality of work. Excellent problem‑solving skills and attention to detail are essential along with experience in working in a dynamic team atmosphere. Must be outcome oriented and have the ability to coordinate, and complete multiple project tasks effectively and conduct meetings in a professional manner.

Provide project management assistance to Project Managers for planning, scheduling and tracking project and corresponding core activities. Interface with managers, customers and production teams to assist in related coordination efforts. Coordinate and assist project manager(s) by meeting task deliverables and deadlines as assigned by the Implementation Supervisor and/or the Project Manager(s), including but not limited to the following.

• Create agenda, take minutes with minimal review from Project Manager, own RAID items and workbook updates and own SharePoint site/ Egnyte
• Create, organize, and manage client program shared inbox(es), respond to inquiries and/ or elevate in a timely manner
• Participate in and lead internal/ external workstream sessions (i.e. Payroll transition, IC/ Supplier enrollment) – in‑person/ remote
• Lead project workstream when needed (i.e. Payroll transition, Supplier, Independent Contractor enrollment, Change Management, Data, Process & VMS Configuration)
• Create communications, training materials, videos, FAQs, supplier handbook, SOP (final review and updates from PM may be required)
• Review and analyze foundational data sets from client, Worker data, VMS data validation and audits, Market Rate Module, bulk data uploads – partner with analytics team, configuration, payroll, compliance Teams
• Provide solutions and suggestions as project risks arise
• Setup Office Number(s) documents and review with Fin Ops + ISD and Tax for Non‑US implementations
• Ability to manage and prioritize time‑sensitive project tasks, keeping time zones in mind
• Prepare and conduct worker, supplier and Independent Contractor trainings in person or via webinar/live meeting
• Lead the post‑implementation transition preparation, Client Services transition document completion and meeting
• Review client document and background check requirements with Project Manager, per the MSA and lead online onboarding requirement set‑up for payrolled workers
• Review test script content with Project Manager and lead test script creation, including VMS data staging (UAV)
• Prepare Lessons Learned decks (internal and external) and collect feedback from client/ internal departments
• Maintain productivity while supporting clients in multiple time zones, traveling to client sites and working remotely
• Solution new processes and enhance current process to strengthen efficiency
• Lead worker orientations and supplier forums

• Ability to solve practical problems and deal with a variety of changing situations under stress and against tight deadlines
• Possess the knowledge, communication (written and verbal) and professionalism to support high touch client
• Advanced written, verbal, and briefing skills that focus on the ability to convey ideas clearly
• Strong troubleshooting and time…