Senior Delivery Manager; B2C

At Samsung Food (you might know us as Whisk), we are pioneering the future of everyday care and health — helping individuals and families around the world live better through connected, proactive, and personalized experiences. Our mission is to connect food, health, and home across the Samsung ecosystem, turning data from your devices into personalized guidance that supports you and your loved ones.

We work at the intersection of AI, nutrition, behavior change, and digital health. The Samsung Food app was included in Google Play’s Best of 2020 Everyday Essentials list, has been regularly featured on the Apple App Store, and was nominated for a 2021 Webby Award. We’ve also launched Vision AI, which recognises food and meals using our global Food Genome, and developed deep integrations with Samsung Health and Smart Things.

We are a remote-first team of more than 100 people in over 30 countries, united by our commitment to innovation and impact. As part of Samsung Electronics, we combine the agility of a startup with the scale of the world’s largest consumer electronics company. Join us and help build technology that improves daily life for tens of millions of people across phones, wearables, TVs, and kitchen appliances in the years to come.

Learn more about how we’ve shaped a high-performing global team over the past 14 years.

We’re looking for a Senior Delivery Manager to help build how Whisk plans, executes, and delivers work for Samsung — from the ground up. You’ll join a newly formed Strategic Delivery & Execution team that’s reimagining how we operate across Product, Engineering, Design, QA, and Samsung partnership functions.

This isn’t a maintenance PM role. You’ll be a builder — helping to establish repeatable delivery practices in a company that’s evolving fast, with ambitious goals and high expectations. You’ll thrive if you’re energized by ambiguity, can navigate disruption with resilience, and love making systems and teams better than you found them.

• Build and run delivery systems: Shape and manage planning, delivery, and reporting processes across multiple cross-functional work streams.
• Partner with Product, Engineering, Design, and QA across Whisk and Samsung to ensure decisions are made with clarity on trade-offs, dependencies, and ownership.
• Drive accountability: Ensure all teams deliver on commitments, surface risks early, and follow through on retrospectives and learnings.
• Create order from chaos: Bring structure and clarity to how we prioritize, plan, and execute, without overburdening teams with process.
• Coach and influence: Partner with managers and leads to strengthen ownership, alignment, and decision-making across teams.
• Connect the dots: Work horizontally across functions (Product, Engineering, Design, Operations, Samsung teams) to keep work unblocked and outcomes visible.
• Bring visibility and communication to deliver health, progress, and outcomes — through reporting, async updates, and retrospectives.
• Continuously improve: Iterate on delivery practices and rituals as the organization evolves — helping build a scalable, flexible SDLC.

• 5+ years of experience in project, program, or delivery management roles in software or consumer tech environments.
• Proven experience helping teams adopt or evolve delivery practices in fast-changing or immature process environments
  .
• Strong execution and follow-through mindset — you get things done through influence as often as possible and, when needed, sometimes a little authority.
• Experience navigating ambiguity, driving alignment, and building trust across cross-functional, global teams
  .
• Comfort working in both startup and corporate ecosystems — and translating between the two.
• Excellent communication: crisp, context-aware, and comfortable across time zones and varying communication styles.
• Resilience, curiosity, and a bias for action — you see obstacles as puzzles to solve, not reasons to stall.

• You thrive in a flat, fast-paced, and evolving environment where structure is being built, not inherited.
• You value autonomy and accountability — taking initiative while following through.
• You believe process should serve people and outcomes
  , not the other way around.
• You can flex between hands-on tactical execution and strategic problem-solving
  .

You’ll be on the ground floor of building a new delivery function that will shape how Whisk executes — internally and across Samsung. You’ll work alongside a small, mission-driven team and a Head of Strategic Delivery & Execution who’s designing this model from scratch.

If you’re a builder who loves creating clarity, enabling teams, and making delivery excellence part of the culture — this is your opportunity to have an impact.