Diamond Services Engineer

Check Point Diamond Services is looking for a talented Senior Technical Support Engineer.

The Diamond Services groups in Check Point provide ‘white-glove’ technical support to Check Point's largest and more strategic international clientele.

A golden opportunity to join one of the pioneering international firms of cyber-security with the chance of developing a long-term cyber-security career.

Join our fun, motivated and creative team!

• Be the Technical Leader of 3-4 key large enterprise accounts: the client’s trusted advisor with every technical, account, and customization-related question.
• Resolving technical issues relating to Check Point’s full-suite security architecture; handle Firewall, VPN, End-Point, Cloud-based and Scalable platform solutions.
• Collaborate between the customer, development, sales engineering, and product team for key accounts and their business requirements.
• Provide technical presentations, demonstrations and informal training; hold quarterly status meetings with senior security and networking department staff.

• Proven experience in TCP/IP Networks basics, concepts and troubleshooting - Mandatory.
• Experience and hands-on knowledge of working with Linux systems, Linux network administration and troubleshooting - Mandatory.
• 4+ years of experience with Technical Support or Customer-service oriented positions on the IT industry - Mandatory.
• Very good English skills (spoken and written) - Mandatory.
• Knowledge with Check Point products hands-on wise - A big advantage.
• Customer orientation & experience with direct face to face service - A big advantage.
• Familiarity with Security products - an advantage.
• Willingness to learn new technologies, autodidact and responsible.