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Generative AI Operations Engineer; GenAI Ops

Job in Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for: EPAM Systems
Full Time position
Listed on 2026-01-17
Job specializations:
  • IT/Tech
    AI Engineer
Job Description & How to Apply Below
Position: Generative AI Operations Engineer (GenAI Ops)
Location: Town of Poland

We are seeking a highly motivated and experienced Generative AI Operations (GenAI Ops) Engineer to join our innovative team.

In this role, you will be at the forefront of the AI revolution, responsible for building, deploying, and maintaining the operational infrastructure for our cutting‑edge generative AI models and services. You will work closely with data scientists, machine learning engineers, and software developers to ensure our GenAI applications—especially complex, multi‑agent systems—are scalable, reliable, and efficient across major cloud platforms. If you are passionate about operationalizing large‑scale AI systems and want to make a significant impact, this is the role for you.

Responsibilities
  • Build and Manage CI/CD Pipelines:
    Design, implement, and maintain robust, automated CI/CD pipelines for training, evaluating, and deploying large language models (LLMs) and AI agents
  • Orchestrate Agentic AI Workflows:
    Design, deploy, and manage sophisticated, multi‑agent systems. Ensure seamless Agent-to-Agent (A2A) communication and collaboration between specialized agents to automate complex business processes
  • Manage Tool Integration:
    Implement and manage secure, scalable integrations between AI agents and external tools/APIs, leveraging open standards like the Model Context Protocol (MCP) to ensure interoperability
  • Leverage AI-Powered Development:
    Utilize AI-powered development tools to accelerate the entire software development lifecycle, from writing infrastructure code and tests to troubleshooting operational issues in cloud environments
  • Infrastructure as Code (IaC):
    Utilize cloud-native IaC services or cloud‑agnostic tools like Terraform to define and manage the infrastructure required for GenAI workloads
  • Model Monitoring and Observability:
    Implement comprehensive monitoring and logging solutions to track model and agent performance, resource utilization, and system health. For agentic systems, this includes tracing the agent's actions and logging the multi‑step conversational flow
  • Scalability and Performance Optimization:
    Design and implement scalable architectures for model serving and inference. Continuously optimize the performance and cost‑effectiveness of our GenAI services
  • Security and Compliance:
    Implement and enforce security best practices for our GenAI infrastructure and data. Ensure compliance with industry standards and regulations
Requirements
  • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience
  • 3+ years of experience in a Dev Ops, SRE, or MLOps role with a focus on cloud infrastructure
  • Proven experience with cloud services from major providers like AWS, Google Cloud, or Azure
  • Strong experience building and managing CI/CD pipelines using tools like Jenkins, Git Lab CI, or cloud‑native services
  • Proficiency in at least one scripting language (e.g., Python, Bash)
  • Hands‑on experience with Infrastructure as Code (IaC) tools such as AWS CDK, Cloud Formation, or Terraform
  • Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes)
  • Fluent English communication skills at a B2+ level
Nice to have
  • Master's degree or PhD in Computer Science, AI, Machine Learning, or a related field
  • Experience with cloud‑native GenAI services like AWS Bedrock, Azure AI Foundry, or Google Vertex AI
  • Familiarity with the architecture and operational challenges of Large Language Models (LLMs)
  • Experience designing or managing multi‑agent systems or complex, orchestrated workflows
  • Knowledge of monitoring and observability tools like Prometheus, Grafana, or Datadog
  • Relevant cloud or Dev Ops certifications
  • Strong problem‑solving skills and the ability to work effectively in a fast‑paced, collaborative environment
We offer
  • We gather like‑minded people:
    • Engineering community of industry professionals
    • Friendly team and enjoyable working environment
    • Flexible schedule and opportunity to work remotely within Poland
    • Chance to work abroad for up to 60 days annually
    • Business‑driven relocation opportunities
  • Outstanding career roadmap
  • Leadership development, career advising, soft skills, and well‑being programs
  • Unlimited access to Linked In Learning, Get…
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