Junior Associate Director, IT, Scrum Master

• Full-time
• Rank:
  Senior Associate
• Employment Type:
  
  Permanent Full Time

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.

#LI-Hybrid

We are seeking a Senior Scrum Master to join our Agile Practices IT team and help shape the future of agile delivery across the organization. In this role, you will drive agile delivery, foster collaboration, and coach teams to achieve excellence in a fast-paced, dynamic environment. Partnering closely with Product Owners, engineering teams, and stakeholders, you will drive transparency, predictability, and continuous improvement, ensuring value delivery at scale.

Key Responsibilities

Reporting to the Senior Associate Director, IT, Agile Practices Lead you will:

Delivery & Planning:

• Support Product Owners inmaintainingtransparent and up-to-date objectives, backlogs, and release plans.
• Facilitate and time-box Scrum events (Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives) tokeep teams focused, engaged, and aligned with sprint goals.
• Coordinate releases and deployments across multiple teams, ensuring dependencies are managed and resources allocated.

Coaching & Leadership:

• Coach teams on self-management, cross-functionality, and agile best practices.
• Foster a high-trust environment where teams feel safe to innovate andvalidateassumptions.
• Organize and lead workshops on Agile/Scrum concepts to promote learning and adoption.

Process Improvement & Metrics:

• Capture andanalyseagile metrics toprovidedata-driven insights for continuous improvement.
• Contribute to Agile Chapter initiatives by sharing ideas, preparing curriculum, and supporting organizational agile awareness.
• Partner with Product Owners to develop product plans and roadmaps, driving features from ideation to launch.
• Manage and coordinate inter-team dependencies to enable seamless delivery. Collaborate with teams to identify,refine,prioritize, and plan dependencies for efficient execution andtimelyoutcomes.

Technical Awareness:

• Develop a strong understanding ofthe technical aspects of products, including architecture, codebase, and integration pointsto effectively remove impediments andfacilitateinformed, productive discussions.

#LI-Hybrid

You Have:

• Bachelor’s degree in computer scienceor a related technical field
• Experience in playing the Scrum Master role for at least 3 years for a software development team that was applying Scrum principlesandpractices
• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
• Knowledge of various well-documented agile patterns and practices (e.g.:numerous
  
  Burndown technologies, various Retrospective formats, handling bugs, estimation techniques)
• Strong understanding of software development methodologies and quality processes
• Ability to work in multicultural projects and environments
• Experience in using Jira and Confluence

Preferred:

• Experience in financial services or banking preferred
• Relevant certifications will be considered as a plus
• Appetite to take ownership of several initiatives
• Good appreciation of current market trends (Cloud, Data Analytics,AI,Emerging Technologies etc.) and how these are likely toimpactkey industry players
• Dedication to working with your colleagues as part of a…