Senior Jira Application Administrator

Role:
Senior Jira Application Administrator

Client:
State of LA

Location:
Remote

Job
-5225813

Duration:
Longterm

• Part time support with an estimated average of fifteen (15) hours per week.
• Respond to State communication, initiated by the State during the State’s core hours as stated in the Period of Performance section, within 1 hour of communication being sent for communication clearly marked as “critical” or “emergency” and within 2 hours of communication being sent for all other communication.
• Assist with emergencies and critical deadlines on State holidays, weekends, and hours outside of the State’s core business hours.
• Provides maintenance, support, troubleshooting, and updating/upgrading of Jira.
• Oversee the administration, configuration and support of Jira, external application integrations (ex: Git Hub and Bamboo), and Atlassian Marketplace 3rd party applications.
• Identify, respond, research and resolve program, data, or system software problems in consultation with other employees and/or users.
• Provide technical knowledge transfer, training, documentation, mentorship and guidance to State personnel for requested work.
• Assist State personnel and/or other outside resources with upgrades of the Jira environment as necessary.

• Experience performing upgrade of multi-node data center instance (9.x version minimum).
• Experience updating Jira application configuration files (e.g., setenv.sh, server.xml, web.xml, application-properties, DB configuration, etc.).
• Experience creating and updating Bash scripts.
• Experience maintaining CRON table entries.
• Experience creating and updating Groovy scripts.
• Experience using RHEL command line.
• Experience monitoring and troubleshooting issues with clustered nodes, submitting and working with Atlassian support as necessary.
• Experience with TSQL and creation/alteration of SQL Server database objects (e.g., stored procedures, views, tables, etc.).
• Experience performing Jira project configuration including customized workflow postfunctions, custom listeners, custom events, and complex work item security schemes.
• Experience constructing JQL including advanced functions.

• Certification as Jira Administrator.
• Set up and use of Jira API's.
• Configuration of external application integrations (ex: Git Hub and Bamboo) and Atlassian Marketplace 3rd party applications.
• AD/LDAP connection and configuration.
• HTML/Java script.
• Structure.
• Zephyr Squad and/or Zepyr Scale.
• Basic understanding of load balancing and networking.