System Administrator; CRM

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

The client is a staffing and workforce solutions company specializing in the skilled trades. They connect highly qualified professionals in construction, manufacturing, engineering, and maintenance with companies in need of critical talent.

As an Avionté System Administrator, you will be responsible for ensuring the stability, performance, and effective use of the Avionté platform within the organization. The role covers end to end system management, including installation, configuration, monitoring, and troubleshooting. It also involves providing user support, documenting processes, and maintaining best practices to ensure system reliability. In addition, the administrator will collaborate with cross‑functional teams (HR, Finance, IT) to align system use with business goals, train staff on proper usage, and recommend improvements to enhance efficiency.

• Oversee and maintain Avionté software to ensure functionality and performance
• Install, configure, and update software applications and system components within the Avionté ecosystem
• Perform system monitoring and troubleshooting to minimize downtime and ensure system reliability

• Monitor system performance and availability, identifying issues, and implementing solutions to improve efficiency
• Set up and manage logging systems to ensure accurate and timely troubleshooting

• Provide technical support for users, addressing any issues related to the Avionté software or the overall system environment
• Work closely with other departments, such as IT and development teams, to resolve complex technical problems.

• Document system configurations, processes, and troubleshooting procedures
• Create and maintain standard operating procedures for system administration tasks and best practices

• Collaborate with other departments (HR, Finance, etc.) to ensure system alignment with organizational goals
• Provide training and guidance to staff on the proper use of the Avionté system
• Submit best practices to increase process efficiencies to manager

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
• Proven experience as a Systems Administrator or in a similar technical role
• Experience with Avionté or other similar enterprise software platforms is preferred
• Strong understanding of networking, servers, and cloud-based infrastructure
• Experience with troubleshooting and resolving technical issues related to system operations and software
• Proficiency with operating systems such as Windows Server, Linux, or other relevant platforms
• Familiarity with database management and SQL
• Knowledge of IT security practices, firewalls, and backup systems
• Strong problem-solving and analytical skills
• Excellent communication skills, both written and verbal
• Knowledge of STAR Schema’s in data sets is a plus.

We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates. As a result, candidates who passed our initial evaluations should expect an AI Interviewer as a component of our recruitment process. This is supervised by Human Talent Acquisition Experts who will also engage with you throughout your application journey.

At Penbrothers, we are obsessed with creating positive employee experiences. Here you’ll find an environment that nurtures learning and provides opportunities for growth. You’ll have the opportunity to make an impact on fast-growing startups and dynamic companies.

• Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
• Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.
• Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
• Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.