Lead Site Reliability Engineer Dynatrace

Lead Site Reliability Engineer with Dynatrace

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We are seeking a Lead Site Reliability Engineer to enhance and migrate observability solutions using Dynatrace.

You will play a key role in establishing advanced monitoring frameworks and deploying AI‑driven anomaly detection to improve system reliability. This position requires strong expertise in observability, automation, and proactive system optimization. Join us to contribute to a resilient infrastructure and continuous improvement environment. Apply now to become a vital part of our technology team.

• Implement and manage Dynatrace observability solutions across distributed systems and environments
• Migrate dashboards, alerts, and telemetry from Grafana to Dynatrace ensuring data consistency and system visibility
• Design and configure telemetry ingestion pipelines utilizing the Dynatrace tool set
• Develop and operationalize service level objectives and indicators along with automated alerting frameworks aligned with business key performance indicators
• Deploy and refine AI‑driven anomaly detection and AIOps use cases to enhance root cause analysis and prevent incidents
• Create an Order‑ dashboard providing end‑to‑end visibility of order processing
• Collaborate with level 2 and level 3 support teams to extend observability scope and improve incident response workflows
• Integrate observability insights with Service Now and other IT service management tools for unified monitoring and ticket correlation
• Drive continuous improvement in mean time to detect, mean time to recover, and system resilience through proactive analysis and optimization
• Document observability architectures, dashboards, and operational runbooks in Confluence

• Experience of 5 or more years in site reliability engineering, observability, or monitoring roles
• Proven hands‑on expertise with Dynatrace, including dashboards, Smartscape, Davis AI, alerting, tagging, and service level objectives
• Strong understanding of AIOps platforms with knowledge of event correlation and anomaly detection techniques
• Familiarity with Service Now or equivalent IT service management systems for alert and ticket automation
• Experience in building and maintaining observability within Azure cloud environments
• Proficiency in scripting or automation languages such as Python or Power Shell
• Analytical and diagnostic skills focused on system reliability and performance
• Strong written and verbal English communication skills (B2+)

• Experience designing AI‑assisted observability or predictive monitoring use cases
• Familiarity with site reliability engineering metrics frameworks including service level indicators, objectives, and error budgets
• Exposure to runbook automation, incident analytics, or self‑healing workflows

• We gather like‑minded people:
  • Engineering community of industry professionals
  • Friendly team and enjoyable working environment
  • Flexible schedule and opportunity to work remotely within Poland
  • Chance to work abroad for up to 60 days annually
  • Business‑driven relocation opportunities
• Outstanding career roadmap
• Leadership development, career advising, soft skills, and well‑being programs
• Unlimited access to Linked In Learning, Get Abstract, Cloud Guru
• We cover it all:
  • Stable income (Employment Contract or B2B)
  • Participation in the Employee Stock Purchase Plan
  • Benefits package (health insurance, multisport, shopping vouchers)
  • Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more
  • Referral bonuses
  • Corporate, social and well‑being events
• Please, note:
  • The set of bonuses might vary based on the role you apply for – specifics will be discussed with our recruiter during the general interview.
  • We will reach out to selected candidates exclusively.

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi‑national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting‑edge solutions, and have an opportunity to continuously learn and grow.

No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

• Mid‑Senior level

• Full‑time

• Engineering, Information Technology, and Business Development
• Industries:
  Software Development and IT Services and IT Consulting

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