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Senior AI Engineer
Job in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2025-12-18
Listing for:
ServiceTitan, Inc.
Full Time
position Listed on 2025-12-18
Job specializations:
-
IT/Tech
AI Engineer, Machine Learning/ ML Engineer
Job Description & How to Apply Below
Senior AI Engineer page is loaded## Senior AI Engineer locations:
Poland Remote time type:
Full time posted on:
Posted Todayjob requisition :
JR113186
In this position, you will design and implement cutting-edge AI conversational systems that power our next generation of customer experiences. You will engage with multiple internal teams, including engineering, infrastructure, data science, and growth. We build for perfection, use Python and the most modern tools on Azure Cloud, have an amazing culture, and love to solve complex, real-time problems.## What you'll do:
* Architect, design, and implement scalable, low-latency AI Voice Agent systems, including components. The ideal candidate has a strong engineering background and is familiar with AIOps and LLMOps practices.
* Collaborate with product teams to integrate and operationalize Foundational Models (like LLMs) and specialized speech models into production.
* Optimize the performance and real-time responsiveness of voice agent pipelines to ensure superior customer experience and minimal latency.
* Communicate effectively with other engineers, product managers, customers, and partners.##
**** What you'll bring:
***** 5+ years of experience writing production-level code in Python.
* 2+ years of experience deploying Conversational AI models, TTS/STT engines, or real-time NLP systems to production at scale.
* Experience with designing, building, and deploying scalable AI inference services to support real-time voice agents.
* Advanced knowledge of Machine Learning methods and algorithms across traditional ML methods and Deep Learning theory and techniques.
* Experience with Reinforcement Learning (RL) techniques and implementing Continuous Learning/Online Optimization systems for production.
* Strong understanding of the Conversational AI and Machine Learning project lifecycle.
* Experience with deep learning frameworks (PyTorch, Tensor Flow)
* Experience with databases/data warehouses such as SQL Server, PostGreSQL, Redshift, Snowflake
* Experience with public cloud environments such as Azure or AWS.
* Experience with microservices and asynchronous messaging technologies like Kafka, Azure Service Bus, etc. (critical for high-volume, real-time interactions).
* Experience with serverless architecture (Azure Functions, AWS Lambda, etc.).
* Experience with Azure Cognitive Services (Speech/Bot Service) or similar cloud-based AI offerings is a plus.
* Experience with Git, unit testing, debugging, profiling, JIRA, and other tools that are typically used by developers.
* To be comfortable working in a fast-paced environment with a globally distributed team.##
***
* What We Offer:
**** When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
* **** Flexibility & Autonomous Work:
**** Enjoy the freedom of a fully remote setup, flexible working hours, and flexible time off. We trust you to manage your time and deliver outstanding results while maintaining a healthy work-life balance, which is a core part of our culture.
* **** Growth & Development:
**** We invest in your growth. Benefit from a comprehensive onboarding program, leadership training for Titans at all levels, and ample learning and development opportunities to help you grow.
* **** Ownership & Recognition:
**** As a Titan, you’re an owner. We offer a compelling package that includes an annual bonus and Restricted Stock Units (RSUs). Great work is also rewarded through Bonusly, peer-nominated awards, and more.
* **** Holistic Health & Wellness:
**** Your well-being is our priority. We offer premium, company-paid private health insurance.
* **** Support for Titans at All Stages of Life:
**** We offer comprehensive support including parental leave, financial planning tools, Employee Assistance Program services, and more. At Service Titan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We welcome applications from all qualified candidates. We do not discriminate against…
Position Requirements
10+ Years
work experience
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