Senior Payroll Specialist

Position Summary

Peoplease is a leading Professional Employer Organization providing solutions to small and medium size businesses in the blue and gray-collar industries. We transform and enable our clients and partners to achieve their aspirations by providing world-class service, support and administrative solutions in the areas of payroll, human resources, benefits and risk management. At Peoplease, we are connected as People, creating a culture of inclusion & belonging, where Engagement, Integrity, Tenacity, Curiosity, Happy, and Service obsesses is who we are, who we've always been, and continue to be the mindset that guides us to improve every day.

The Company is looking for a qualified Senior Payroll Specialist to join our team. The Senior Payroll Specialist will partner and collaborate with PEO clients with the objective of producing accurate, compliant, and timely delivered payrolls.

An ideal candidate will have the ability to manage and execute the coordination of multiple projects within required time frames and expectations; demonstrated excellence in communication skills; be able to inform both orally and in writing; working knowledge of Microsoft Office products. Demonstrate the ability to perform detail-oriented tasks; interact, coordinate, follow up, and effectively communicate with HR team members, regional teams, Senior Management, and Third-Party Administrators.

Candidates must be able to support Pacific Standard Time hours.

Candidate must be a self-starter with the ability to function as a remote employee in a distributed work team.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Compiles payroll data and billing records, while assisting customers and worksite employees (WSE).
• Accurately prepare and execute pay orders through electronic system and issue paychecks in accordance with PEO guidelines
• Compiles payroll data for assigned client base (e.g. gross pay, per diem, reimbursements, advances, calculates taxes, benefits, and garnishments to be withheld, time sheets and other records)
• Records changes affecting net wages such as exemptions, insurance coverage, and other changes (e.g. personnel changes, direct deposit, special with holdings, termination forms, and all other PEO-required forms necessary for payroll processing)
• Accurately enters and maintains all client related information in the payroll system including (e.g. client demographic changes, client sponsored benefit plan deductions, managerial, labor, and other custom reports and related payroll schedules)
• Reviews new hire and employee change paperwork and collaborates with client for the objective of producing accurate, compliant, and timely payroll
• Trains and assists the client and their representatives on the related websites and educates clients on federal and state tax regulations and federal labor laws
• Collaborates with all payroll-related internal departments and field client service team to ensure client issues are quickly resolved and documented accordingly
• Maintains knowledge of payroll processing system enhancements and changes in wage and tax laws to assist PEO departments with problem resolution on behalf of PEO clients
• Maintains knowledge of all PEO service offerings to assist clients with general inquiries
• Maintains knowledge of PEO payroll policies and procedures to ensure compliance with PEO requirements
• Ensures that quality payroll service is provided to PEO clients and worksite employees (WSE) by maintaining the highest level of quality service as measured by the business and client retention
• Maintains positive relations with assigned clients and worksite employees
• Proactively brings suggestions, concerns and observations to manager's attention
• Job Costing - may track the cost of individual projects and jobs such as direct and indirect costs (e.g. labor, materials and overhead)
• Subject matter expert in escalations and problem solving within applicable software when running into errors (e.g. calculating payrolls for all various situations; EEs classified incorrectly, GL Coding errors, import errors, etc.)
• May assist in pulling/providing Year End Report Requests for Clients
• May serve as the first point of contact for escalated inquiries and serve as Subject Matter Expert to payroll specialist
• Time Co Implementation
• PTO Set Up & Adjustments
• Promptly handles day to day operational concerns/questions to complete payrolls
• Trains new Payroll Specialists
• Key Member in assisting interdepartmental stakeholders
• Assists in generating/processing Year End Report Requests for Clients
• Double Checks (second set of eyes) for manual batches or reruns - More so with YE Bonuses
• Assists with Payroll Workload when staff is out
• Reviews, researches and assists PEO Accounting, Finance, and Tax departments with reconciliation of general ledger account discrepancies and data integrity issues
• Other duties as assigned to support the general purpose of the position's…