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People Operations Coordinator

Job in Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for: Comfrt
Full Time position
Listed on 2026-01-24
Job specializations:
  • HR/Recruitment
    Employee Relations
Job Description & How to Apply Below
Location: Town of Poland

About Us:

Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen.

About the Job:

The People Operations Coordinator will work closely with and directly support the Director of People & Culture, helping bring people programs and day-to-day operations to life as the company continues to grow. This role supports hiring, onboarding, and employee experience across the organization and is essential to keeping people processes running smoothly. The ideal candidate is highly organized, people-focused, and thrives in a fast-paced, hands-on environment, balancing rapid growth and change with strong attention to detail and genuine care for employees.

Key Responsibilities
  • Talent Acquisition & Hiring Support
    Support high-volume recruiting efforts across all departments through posting and screening candidates
  • Coordinate candidate outreach
    Coordinate candidate outreach, interviews, manage ATS workflows, and ensure a smooth and positive candidate experience, following up with every candidate on their status
  • Onboarding & Employee Experience
    Coordinate onboarding for new hires, including new hire paperwork, IT ticket requests, and first week meet and greets
  • Engagement & Culture
    Support engagement initiatives, internal communications, and culture-building efforts
  • Team Calendar
    Help manage team calendar, including employee start/end dates, company holidays, birthdays, and service anniversaries
  • People Operations & Compliance
    Maintain and update employee data across People systems (i.e. Payroll and G-Drive)
  • Policy & Compliance Updates
    Assist with updates to People policies as needed
  • HR Data & Compliance Tasks
    Support with state/tax account registrations, vacation/sick time tracking, and offboarding
  • Legal Compliance
    Assist with ensuring compliance with federal, state, and local employment laws
  • Documentation & Reporting
    Help prepare People documentation, audits, and reporting as needed
  • Performance Management
    Assist with performance review processes, including scheduling, reminders, and tracking completion
  • Projects
    Assist with People projects and initiatives that align with People OKRs and company priorities
Qualifications & Skills
  • 1–3 years of experience in HR, People Operations, or a related field
  • Experience working in a start-up required
  • Experience working within apparel, retail, e-commerce, or DTC brands is strongly preferred
  • Basic knowledge of employment law a plus
Skills
  • Team-first mindset:
    Approaches work with humility and flexibility, willing to pitch in wherever the team needs support
  • Adaptable in a fast-growing environment:
    Thrives in a startup setting where priorities can shift quickly and learning on the fly is key
  • Problem solver:
    Can triage People requests, identify gaps, and suggest solutions in a fast-moving environment
  • Strong communication and interpersonal skills
  • Highly organized:
    Can manage multiple priorities, deadlines, and People processes without missing a beat
  • Discreet and trustworthy:
    Handles sensitive employee information and People Operations matters with the utmost confidentiality.

Tools & Systems

  • Experience with HRIS platforms (e.g., Gusto, ADP)
  • Familiarity with applicant tracking systems (ATS)
  • Experienced with Google Workspace and communication software such as Slack

Why Join Comfrt?

  • Be part of a purpose-driven company that’s shaping the future of comfort and mental wellness.
  • Work in a supportive, creative environment where your ideas and growth are valued.
  • Enjoy Comfrt benefits such as generous paid time off, company-covered health insurance, 5% 401k match, and discounts on all Comfrt products!
  • Join a passionate team making an impact on exciting projects, all while enjoying the flexibility and collaborative support of a fully remote environment.

Comfrt is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

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