Healthcare Policy Expert - Medicaid and CHIP

Healthcare Policy Expert - Medicaid and CHIP

US-based remote

A1M Solutions is a woman-owned small business driven by the aspiration to provide value to our customers, employees, partners, and community while remaining aligned to our guiding principles of foundational values, deliberate focus, and empathetic connection.

A1M’s mission is to preserve and improve government healthcare programs that are lifelines for underserved people in the United States, including people in poverty, elderly people, members of ethnic and racial minorities, immigrants, and refugees.

In addition to building useful and usable digital services, A1M helps teams improve their agile, user‑centered design practices – or helps them get started. Our goal is not just to build sustainable public services, but also to leave our partnering teams and customers more skilled and confident in the future.

Policy Strategists at A1M are responsible for providing high‑level subject matter expertise to foster integration of policy and domain knowledge with programs and systems. This includes analysis of complex problems and policies, making recommendations, developing alternative solutions, and drafting and working with design and engineering teams to execute implementation plans. Policy Strategists provide guidance to senior management, teaming partners, and government clients and stakeholders.

Coaching and education are core parts of the job.

Policy Strategists work in cross‑functional, cross‑organizational teams, often with designers, developers, and product managers. An interest in user experience design or engineering is helpful but not mandatory. Human‑centered, agile practices are crucial to the overall success of our government projects, so an interest and willingness to learn these practices is a must.

A1M Solutions is seeking a Senior Policy Strategist with Medicaid or CHIP experience to work on exciting projects for the Center for Medicaid and CHIP Services. The ideal candidate will have a passion for improving government programs and processes, and will thrive in collaborative, cross‑functional teams.

• Provide policy expertise: how it is used, how it relates to the systems or products within our contracts.
• Help prioritize and assist with overall design, development and implementation strategy for products and services.
• Communicate Medicaid program insight and requirements to UX researchers, designers and product strategists to guide decision‑making.
• Analyze laws and policy documents and explain how relevant policy influences and impacts user research and the design and development of systems or products.
• Understand how policy shapes the direction of healthcare organizations.
• Educate and inform team members, partners, and other stakeholders on relevant and applicable Medicaid, CHIP, Basic Health Program (BHP), or Health Insurance Exchange programs and policy information.
• Bring knowledge of state Medicaid, CHIP and BHP operations to guide product strategy and inform research plans.
• Participate in user research and provide analysis of the research findings from a domain expertise perspective.
• Contribute to usability testing and give feedback on wireframes, mockups, etc. as a realistic test user.
• Build relationships with policy owners in the Centers for Medicare and Medicaid Services (CMS) or with other key stakeholders when needed.
• Write, edit, and prioritize policy‑related content according to audience needs.
• Develop briefing papers for government customers.
• Actively participate in client virtual meetings—including being on camera—is an essential function that helps strengthen trust and open communication.

8+ years of relevant professional experience OR an advanced degree in political science, public policy, law, or a related field. Must already have legal authorization to work within the US.

Has worked for or in government agencies for a considerable time; and/or has substantial knowledge and insight of the domain relevant to the job; can develop strategy and contribute valuable insight for specific areas.

Resume or portfolio should demonstrate:

• Collabor…