Service Engineer

As a Europe-headquartered renewables start-up, we strive to excel in advanced technologies, tailored solutions, and eco-friendly practices, leading the global shift towards a more sustainable and environmentally friendly energy landscape. We are committed to providing a wide range of renewable energy products and services, including solar power systems, inverters, energy storage solutions, EV charging systems, etc., and related components, to the international market.

The Service Engineer will be responsible for providing after-sales technical service and support for our solar inverter products for residential solar customers in Poland
. This role focuses on hands-on troubleshooting, maintenance, and technical support, working closely with distributors, installers, and internal teams across the Polish market.

• Provide hands-on technical service and after-sales support for residential solar inverters in the Polish market, with readiness to support residential energy storage systems as the product portfolio expands.
• Perform troubleshooting, diagnostics, maintenance, and repair of solar inverters and related systems, both remotely and on-site when required.
• Deliver technical support to distributors, installers, and partners, and assist in resolving inverter-related technical issues efficiently.
• Diagnose faults, analyze system performance, and ensure the safe and reliable operation of solar inverters through corrective and preventive maintenance.
• Support distributors and installers with installation, commissioning, operation, and maintenance guidance for solar inverters.
• Conduct technical training sessions for installers and partners on inverter installation, operation, and basic troubleshooting.
• Document service activities and prepare service reports
  , providing technical feedback and insights from the field to internal teams.
• Support quality assurance by identifying recurring issues, product improvement opportunities, and best practices.
• Work closely with sales, product development, logistics, and supply chain teams to support customer needs, spare parts availability, and replacement units.
• Travel within Poland as required to support customers and partners.

• Bachelor’s degree in Engineering, Electrical Engineering, or a related technical field.
• Minimum 2 years of hands-on experience servicing solar inverters and residential PV systems.
• Strong practical knowledge of solar inverters, residential PV systems
  , and related technologies.
• Experience providing technical support to distributors, installers, or end customers in the Polish market.
• Strong troubleshooting, problem-solving, and communication skills.
• Ability to work independently
  , manage multiple service tasks, and operate in a remote or field-based environment.
• Willingness to travel within Poland.
• Experience with residential energy storage systems is a significant advantage.