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Sales Support Engineer

Job in Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for: Kidde Global Solutions
Full Time position
Listed on 2025-12-22
Job specializations:
  • Engineering
    Systems Engineer
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below
Location: Town of Poland

Posted Thursday, December 18, 2025 at 11:00 PM

The Next Level of Fire & Life Safety Leadership

With more than two centuries of combined history, brands like Kidde, Kidde Commercial, Edwards, GST, Badger, Gloria and Aritech have been leading the way in protecting people and property around the world. Now, we’re taking that leadership to the next level. Kidde Global Solutions brings together the most trusted and iconic brands in safety, building upon our shared experience and expertise to address the needs and challenges of more customers in more places.

With an unmatched portfolio of solutions and services, and a commitment to constant innovation we’re elevating the standards for an entire industry – and establishing the next level of fire and life safety leadership.

At Kidde Global Solutions, you’re joining a global technology leader in fire and life safety solutions and our employees are the heart of it all. With industry-defining brands in life safety and security, you’ll be part of a legacy of leadership working with cutting‑edge technologies that protect lives and property worldwide. As a leading fire safety brand, our mission is to provide solutions that protect people and property from the effects of fire and related hazards.

We’re committed to expanding our impact and providing dynamic opportunities for growth within our team. You’ll be part of a company that prioritizes quality, integrity, collaboration, and customer care, with the resources, training, and incentives to ensure your success every step of the way.

Sales Support Engineer

Location: central Poland / covering:
Mazowieckie, Podlaskie, Lubelskie

At Aritech
, as part of Kidde Global Solutions Commercial Fire Business Unit, you’ll be part of a legacy of leadership in security solutions, working with cutting‑edge technologies that protect lives and property worldwide. We’re committed to expanding our impact and providing dynamic opportunities for growth within our team. You’ll be part of a company that prioritizes quality, integrity, collaboration, and customer care, with the resources, training, and incentives to ensure your success every step of the way.

As a key member of the sales engineering team, you will collaborate directly with customers, consultants, and internal stakeholders to enhance product awareness, ensure technical accuracy, and drive successful project delivery. You will also contribute to documentation standards, training initiatives, and the continuous improvement of sales engineering performance.

Role Responsibilities:
  • Provides technical advice to customers and helps to develop proposals based on customer's requirements both technical and operational.
  • Derive comprehensive solution based on use case scenarios and customer functional demand and convert it into relevant proposal underlying to commercial and technical execution.
  • Documentation maintenance and development process ownership to enhance the performance of sales engineering.
  • Engage direct communication with customers and stakeholders, engineering companies, designers and consultants in order to provide product capacity awareness.
  • Holds initiative in technical education demand planning and execution.
  • Collect and maintain fundamental reference information about key competences of skilled technicians for troubleshooting, maintenance and installation services.
  • Direct meeting and travel customers at their facilities including end user assistance in process of derivative proposal preparation and execution.
Role

Purpose:

Desire to pursue career in sales operations understood as conversion of opportunities into tangible business outcome by applied of personality and engineering mix.

Instrumental role in new product market introduction and process of change management of customer perception, new product idea market execution and open up new business opportunities.

Opportunity to join seasoned sales team and earn hands on experience in commercial investment industry sales and project execution process.

Moderate team size (9 person) with typical project time span 9 months to 3-5 years, multi generation, open and friendly working atmosphere, international organization, respected…

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