Customer Quality Engineer

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Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution!

OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. With a €11.4 billion economic revenue in 2023, a global network of 152 plants and 40 R&D centers, OPmobility relies on its 40,300 employees to meet the challenges of transforming mobility.

A world leader in onboard energy storage and emission reduction systems, OPmobility C-Power develops solutions for all types of powertrains including, gasoline, diesel, hybrids, plug-in hybrids and battery electric vehicles. Electrification is the driver of low‑carbon mobility and with the E-Power business, OPmobility is developing battery packs, electronics and power electronics for heavy‑duty mobility and light vehicles.

Our ambition? Provide automakers with cutting‑edge equipment and solutions to develop tomorrow’s clean and connected car.

This position is located in our Plant in Kleszczów, next to Gliwice.

Responsibilities:

• Building and maintaining long‑term relationships with customers and ensuring effective feedback flow between the customer and the plant;
• Conducting analyses related to issues reported by customers and identifying areas for improvement;
• Performing root cause analysis of warranty returns and implementing corrective actions;
• Managing and monitoring key quality indicators to ensure compliance with requirements;
• Participating in APQP processes, including developing FMEA, control plans, and documentation for new processes and products;
• Collaborating with internal departments during the implementation of new projects to ensure quality standards and customer expectations are met;

Requirements:

• Higher education, preferably in a technical field (manufacturing, material processes, or quality);
• Minimum 1–2 years of experience in a similar position within the automotive industry;
• Proficiency in quality tools: FMEA, SPC, MSA, 8D, Ishikawa, APQP, PPAP, QRQC;
• Strong results orientation, ability to work under pressure;
• Willingness to travel for business (approx. 30% of working time), and a valid Category B driving license;
• English – minimum B2 level (mandatory); communicative knowledge of German will be an asset;
• Willingness to work mostly onsite from our plant in Kleszczów (occasional HO is possible);
• Internal Auditor certification for IATF 16949 and Process Auditor certification for VDA 6.3 will be considered an advantage;
• Knowledge of customer‑specific requirements (e.g., VW, Stellantis) will be considered an advantage;

We offer:

• Employment Stability;
• Private Health Care;
• Group Insurance;
• Subsidies for sports activities;
• Free parking space;
• Other social services;

As a responsible company, OPmobility pays particular attention to diversity and equality within its teams and the Group commits to treat all job applications equally.