Sr Product Designer

Overview

At Amwell, we’re transforming healthcare for all—powered by technology and inspired by people. Here, your ideas don’t just matter—they drive real change, improving lives on a global scale. We marry technology and innovation with clinical excellence to provide trusted solutions that solve the healthcare industry’s biggest pain points and are on a mission to enable greater access to more convenient, affordable, and effective care.

We do this through our technology-enabled care platform that is designed to help our clients achieve their digital care ambitions – today and in the future. We offer programs spanning the full care continuum, including urgent, acute and specialty care, behavioral health, and services for the treatment of chronic conditions such as heart and cardiometabolic diseases. Programs are powered by Amwell as well as our growing partner network.

For almost two decades, Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U.S. and worldwide. Our team is passionate about technology’s role in transforming care delivery and making it more equitable, accessible, efficient, cost-effective and navigable for all.

Brief Overview

Our products improve lives every day by helping patients get the care they need, for everything from a sore throat, to anxiety, to a stroke. You would own the end-to-end journey for the many different users of a product – patients, clinicians, staff, administrators, and more - ensuring that the features of the product come together to be more than the sum of their parts.

You would create design artifacts to support all phases of the software development life cycle. You would become an expert on one of our main user types, patients or clinicians, and would be a constant advocate for them in a cross-functional team of Engineers, QA, UI Designers, and Product Managers.

If you have a passion for solving complex problems and driving healthcare innovation, we’d love to hear from you.

• Create and maintain the information architecture & prototype for a product
• Produce detailed design artifacts to support all phases of the software development life cycle for all supported platforms.
• Contribute to our style guides, design libraries and design system
• Mentor and coach more junior UI designers
• Contribute to product design standards / guidelines
• Assist with the organize and facilitation of cross functional design activities such as design sprints or design critiques
• Conduct user research to uncover new insights

• Experience designing complex, enterprise-level products for web and mobile
• Ability to mentor designers
• Experience working within a collaborative, agile environment
• Expert Figma user
• Understanding of modern mobile (iOS & Android) & web technologies (HTML5, CSS3, etc.) and usability best practices
• Understanding of modern accessibility best practices and WCAG
• A portfolio of work demonstrating experience creating great user-centered design solutions
• 5+ years of experience in UX, Product Design, Information Architecture, Interaction Design, or a related field
• Bachelor’s, or equivalent degree, in Design, HCI, or related field or equivalent professional experience

• Flexible Personal Time Off (Vacation time)
• 401K match
• Competitive healthcare, dental and vision insurance plans
• Paid Parental Leave (Maternity and Paternity leave)
• Employee Stock Purchase Program
• Free access to Amwell’s Telehealth Services, Silver Cloud and The Clinic by Cleveland Clinic’s second opinion program
• Free Subscription to the Calm App
• Tuition Assistance Program
• Pet Insurance

The typical base salary range for this position is $118,000 - $128,000. The actual salary offer will depend on factors including knowledge, skills, education, experience, and role complexity. In addition to base salary, this role may be eligible for an annual bonus based on company and individual performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role.

Some roles may be commission-based, in which case total compensation will be based on commission and the stated range may not reflect total compensation.

Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or employment. Your recruiter can share more during the hiring process about the specific salary range based on the factors listed.