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Cruise Ship Guest Services Manager: Lead Wow Service

Job in Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for: Ismira Recruitment & Crewing Agency
Full Time position
Listed on 2026-01-30
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: Town of Poland

A renowned recruitment agency is seeking a Guest Service Manager for a cruise line. The ideal candidate will have at least two years of front-of-house management experience, shipboard experience is mandatory, and be fluent in English. This role involves leading a dedicated team to deliver exceptional customer service while also overseeing guest operations. The position offers competitive salary and unique travel opportunities.
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