CSM, SMB - DACH Market | Hybrid
Job in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-01-22
Listing for:
Meltwater
Full Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Location: Town of Poland
A leading global information provider is seeking a Customer Success Manager for the DACH market. This hybrid role emphasizes driving product adoption and enhancing customer satisfaction through strategic guidance and proactive engagement. The successful candidate will collaborate closely with internal teams, conduct onboarding sessions, and champion customer needs. Candidates must possess a Bachelor's degree and have at least 1 year of experience in customer success or account management.
Fluency in both German and English is essential for effective communication and relationship-building.
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