Executive Assistant Tech Startup

About Us

Pomelo places the best offshore talent with top brands, startups, and agencies across the globe. We enable hard-working and ambitious talent to work remotely from their home countries, while gaining exposure into how the world’s top companies operate.

We’re looking for an experienced, reliable, and extremely hard-working Executive Assistant to support a VC-backed, US-based digital health startup with administrative and operational tasks. Your goal will be to take as many tasks off the executive's plate as possible, helping them optimize/save time and support the growth of the business. You'll need to have exceptional organization, communication, and problem-solving skills to excel in this role.

• Invoicing and Billing (20% of time): Following up with Brands about late invoices, reviewing bank statements to mark invoices as paid in our billing platform, communicating with brands about transitioning billing softwares ( to Recurly for ~150 brands).
• Clinician Ops Related (80%+): Updating internal trackers with shipment arrivals, tracking when all of the Reviews have been completed and following up with a QA process of the reviews, updating review # needed after new reviews come in on a rolling basis, removing completed reviews from Sales Rep form for good tracker hygiene, reviewing our example review count and adding additional information to our trackers based on that count.
• Other Ad Hoc Tasks (As Needed):
  • Act as the right hand for all administrative and operational tasks, helping save time and resources.
  • Manage/organize email inboxes and calendars, including prioritizing calls/meetings based on business needs and scheduling travel/itineraries as requested.
  • Act as the main point of contact for various projects, including corresponding with third-parties, coordinating and prioritizing meetings, and organizing events from start to finish.
  • Create knowledge bases, SOPs, and other documents based on business needs.

• Bachelor’s degree in a relevant field.
• 4-5+ years in an executive assistant/operational/admin role.
• Professional fluency in English with excellent written, reading, and speaking skills.
• Proficient in Slack and Google Workspace; experience with project management tools is a plus.
• Ability to handle confidential information and anticipate needs.
• Ability to work in US time zone, 8 hours per day.

• Competitive pay, always in US dollars.
• Work remotely from the comfort of your home.
• Health & wellness benefit.
• Paid holidays and time off.
• Performance and referral bonuses.
• Global exposure to the world’s best companies.