Sales Admin; Placement

Qualifications:

• Minimum diploma's degree from business administration, marketing, or a related field is preferred
• Proficiency in Microsoft Office Suite (especially Excel)
• Knowledge in using popular ecommerce platforms such as Shopee and Tokopedia
• Stay up-to-date with industry trends and emerging e-commerce technologies
• Excellent communication skills and the ability to resolve customer inquiries promptly
• Basic knowledge of marketing principles and strategies
• Ability to write compelling product descriptions and marketing copy
• Strong work ethic and attention to detail
• Ability to work independently and as part of a team
• Flexibility to adapt to changing priorities and deadlines
• Basic understanding of the personal care industry, including products, trends, and regulations

Responsibilities:

• Verify order details, including product quantities, pricing, and shipping addresses
• Coordinate with the warehouse or logistics team to ensure timely order fulfillment
• Provide excellent customer service by responding to inquiries, resolving issues, and addressing concerns promptly
• Maintain strong relationships with customers, distributors, and retailers
• Assist with marketing activities, including creating promotional materials and organizing events
• Coordinate with the marketing team on product launches and promotions
• Input and update customer and sales data into the company's system
• Generate accurate and timely sales reports and analysis